Team Leader
| Posting date: | 29 May 2026 |
|---|---|
| Salary: | £30,750 per year |
| Additional salary information: | Work Place Pension 3%, Mileage Paid at 55ppm |
| Hours: | Full time |
| Closing date: | 28 June 2026 |
| Location: | ST6 4AT |
| Remote working: | On-site only |
| Company: | Egret Homes CIC |
| Job type: | Permanent |
| Job reference: |
Summary
To lead the day-to-day delivery of a high-quality semi-independent supported accommodation service for young people aged 18–25 leaving care. The Team Leader will ensure the service is safe, compliant, and outcome-focused, supporting young people to develop independence, sustain tenancies, and improve their overall wellbeing.
You will oversee staff practice across housing-related support, safeguarding, health & safety, and benefits guidance, ensuring support is consistent, trauma-informed, and aligned with Egret Homes CIC values.
Service Leadership & Oversight
Lead and coordinate daily operations of the semi-independent service. Provide supervision, guidance, and support to staff, ensuring high standards of practice. Ensure delivery of person-centred, trauma-informed support for care leavers. Promote a positive, professional, and safeguarding-focused culture.
Safeguarding & Young People’s Wellbeing
Act as a safeguarding lead within the service, ensuring all concerns are appropriately managed and escalated. Promote the emotional wellbeing, resilience, and independence of young people. Support staff in managing risk, vulnerability, and complex behaviours.
Ensure support aligns with Pathway Plans and Local Authority expectations.
Health & Safety & Property Management
Take responsibility for day-to-day health and safety compliance within the accommodation. Ensure risk assessments, fire safety checks, and incident reporting are completed and reviewed.
Oversee property standards, repairs reporting, and maintenance coordination. Ensure the environment is safe, clean, and suitable for young people.
Housing-Related Support & Independence
Ensure staff support young people to:
• Understand and maintain occupancy/licence agreements
• Develop independent living skills (cooking, cleaning, routines)
• Sustain their accommodation and prepare for move-on
Monitor progress and outcomes linked to independence goals.
Benefits, Education & Financial Support
Oversee support around:
• Universal Credit and other entitlements
• Budgeting and financial management
• Access to education, training, and employment
Ensure young people are supported to maximise income and avoid rent arrears.
Multi-Agency Partnership Working
• Work closely with:
o Leaving Care Teams / Personal Advisors
o Social workers
o Mental health and support services
o Education and employment providers
• Attend and contribute to review meetings and planning processes.
Quality Assurance & Compliance
• Ensure accurate, timely, and high-quality record keeping.
• Monitor staff recording, safeguarding logs, and key work sessions.
• Support audits, inspections, and service development.
• Ensure compliance with local authority standards, and organisational policies.
Incident & Risk Management
• Lead responses to incidents, safeguarding concerns, and emergencies.
• Ensure appropriate actions, reporting, and follow-up.
• Provide guidance to staff on de-escalation and risk management strategies.
Experience/Knowledge - Essential Criteria
Previously worked in Young Peoples Supported accommodation delivering interventions to young people who may have varying needs including dependencies, learning disabilities, challenging behaviours/chaotic or impulsive behaviours
Understanding of person centred /trauma informed care to support and assist individuals with changing and varying needs
Experience in referral and assessment pathways, support planning, key-working, risk assessment and signposting to external agencies
Experience of IT systems to record information and produce reports in an accurate, timely manner
Proven track record of supervision and management of others
Experience of working in partnership within the local community to facilitate opportunities and partnership working for hard to reach/vulnerable service users
Experience and ability to form professional, effective and motivational relationships with staff & service users
You will oversee staff practice across housing-related support, safeguarding, health & safety, and benefits guidance, ensuring support is consistent, trauma-informed, and aligned with Egret Homes CIC values.
Service Leadership & Oversight
Lead and coordinate daily operations of the semi-independent service. Provide supervision, guidance, and support to staff, ensuring high standards of practice. Ensure delivery of person-centred, trauma-informed support for care leavers. Promote a positive, professional, and safeguarding-focused culture.
Safeguarding & Young People’s Wellbeing
Act as a safeguarding lead within the service, ensuring all concerns are appropriately managed and escalated. Promote the emotional wellbeing, resilience, and independence of young people. Support staff in managing risk, vulnerability, and complex behaviours.
Ensure support aligns with Pathway Plans and Local Authority expectations.
Health & Safety & Property Management
Take responsibility for day-to-day health and safety compliance within the accommodation. Ensure risk assessments, fire safety checks, and incident reporting are completed and reviewed.
Oversee property standards, repairs reporting, and maintenance coordination. Ensure the environment is safe, clean, and suitable for young people.
Housing-Related Support & Independence
Ensure staff support young people to:
• Understand and maintain occupancy/licence agreements
• Develop independent living skills (cooking, cleaning, routines)
• Sustain their accommodation and prepare for move-on
Monitor progress and outcomes linked to independence goals.
Benefits, Education & Financial Support
Oversee support around:
• Universal Credit and other entitlements
• Budgeting and financial management
• Access to education, training, and employment
Ensure young people are supported to maximise income and avoid rent arrears.
Multi-Agency Partnership Working
• Work closely with:
o Leaving Care Teams / Personal Advisors
o Social workers
o Mental health and support services
o Education and employment providers
• Attend and contribute to review meetings and planning processes.
Quality Assurance & Compliance
• Ensure accurate, timely, and high-quality record keeping.
• Monitor staff recording, safeguarding logs, and key work sessions.
• Support audits, inspections, and service development.
• Ensure compliance with local authority standards, and organisational policies.
Incident & Risk Management
• Lead responses to incidents, safeguarding concerns, and emergencies.
• Ensure appropriate actions, reporting, and follow-up.
• Provide guidance to staff on de-escalation and risk management strategies.
Experience/Knowledge - Essential Criteria
Previously worked in Young Peoples Supported accommodation delivering interventions to young people who may have varying needs including dependencies, learning disabilities, challenging behaviours/chaotic or impulsive behaviours
Understanding of person centred /trauma informed care to support and assist individuals with changing and varying needs
Experience in referral and assessment pathways, support planning, key-working, risk assessment and signposting to external agencies
Experience of IT systems to record information and produce reports in an accurate, timely manner
Proven track record of supervision and management of others
Experience of working in partnership within the local community to facilitate opportunities and partnership working for hard to reach/vulnerable service users
Experience and ability to form professional, effective and motivational relationships with staff & service users