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Sales Administrator

Job details
Posting date: 27 May 2026
Salary: Not specified
Additional salary information: • Sales order processing or estimating experience What We Offer • Competitive salary based on experience • Full-time permanent position • Friendly and supportive office environment • Training and career development opportunities • Company pension and holiday entitlement Location: Letchworth, Hertfordshire] Hours: 40 hours Salary: Competitive / DOE (Depending on Experience)
Hours: Full time
Closing date: 26 June 2026
Location: sg6 1FD
Remote working: On-site only
Company: Crystal Direct
Job type: Permanent
Job reference: SAft1

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Summary

We are looking for an organised, motivated, and customer-focused Sales Administrator to join our small office team that operates within the PVCu windows and doors industry.
This is an excellent opportunity for someone with or without industry experience who enjoys supporting sales, customers, and internal departments.
Key Responsibilities
• Handling customer enquiries by phone and email
• Proactive handling of quotations for PVCu windows, doors, and related products
• Liaising with new and existing trade, retail, and builder’s merchant customers
• Maintaining customer records and updating internal systems
• Assisting with product information, pricing, and quotation queries
Requirements
• Excellent communication with customer service and sales skills
• Strong attention to detail and organisational ability
• Good IT skills including Microsoft Office packages
• Ability to work independently and as part of a team
• Positive attitude and ability to manage multiple tasks
Desirable Skills but not essential as training given
• Knowledge of PVCu windows, doors, glazing, or fenestration products
• Experience using Business Micros, Window Designer, LogiKal, or similar software
• Sales order processing or estimating experience

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