Customer Service / Sales Representative
| Posting date: | 26 May 2026 |
|---|---|
| Salary: | £26,436 per year |
| Hours: | Full time |
| Closing date: | 25 June 2026 |
| Location: | Wakefield, West Yorkshire |
| Remote working: | On-site only |
| Company: | Concept Recruitment Group |
| Job type: | Permanent |
| Job reference: | WAK1 |
Summary
Sales / Customer Service Representative
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum
Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.
Key Responsibilities:
Handling customer enquiries via phone and email
Processing sales orders and supporting order dispatch
Assisting customers with delivery queries and after-sales support
Managing complaints and resolving issues efficiently
Liaising with warehouse staff and delivery carriers
Supporting account managers and general office administration
Providing product advice and identifying upselling opportunities
Skills & Experience:
Excellent communication and customer service skills
Strong problem-solving ability
Good numerical and organisational skills
Able to work well within a team
Previous sales or customer service experience preferred
This is a permanent role and Concept Recruitment are acting as an introductory service. For more information, please get in touch.
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum
Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.
Key Responsibilities:
Handling customer enquiries via phone and email
Processing sales orders and supporting order dispatch
Assisting customers with delivery queries and after-sales support
Managing complaints and resolving issues efficiently
Liaising with warehouse staff and delivery carriers
Supporting account managers and general office administration
Providing product advice and identifying upselling opportunities
Skills & Experience:
Excellent communication and customer service skills
Strong problem-solving ability
Good numerical and organisational skills
Able to work well within a team
Previous sales or customer service experience preferred
This is a permanent role and Concept Recruitment are acting as an introductory service. For more information, please get in touch.