Food & Beverage Assistants – Park Head Hotel
| Posting date: | 20 May 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 19 June 2026 |
| Location: | DL14 |
| Remote working: | On-site only |
| Company: | The Auckland Project |
| Job type: | Contract |
| Job reference: |
Summary
The Auckland Project
At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries. The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives. We want to create encounters – and need your help to do so.
The role purpose
We are looking for Food & Beverage Assistants to join the passionate team at The Auckland
Project. You will be predominantly based at the Park Head Hotel however you may be asked to work in a number of different catering venues across the Project.
This is an exciting opportunity to be at the heart of the Auckland Project. As a member of
the team, you will deliver exceptional hospitality, creating unique customer experiences in a
happy creative workplace founded in professionalism and with a strong team ethic. We are
looking for people who can channel their passion to consistently exceed customer
expectations.
Key Responsibilities
• Working as part of a team in Park Head and across numerous different sites at The Auckland Project.
• Ensuring exceptionally high standards of service and presentation at all times
• Taking orders using EPOS till systems
• Remaining calm whilst under pressure in a busy environment service environment
• Adhering to good health, safety and access practice, ensuring familiarity and compliance with TAP policies, procedures and guidelines and the health and safety of visitors, staff, volunteers and contractors at all times.
• Knowledge of menus, allergens, and presentation standards
• Carry out all cleaning duties allocated in accordance with the cleaning schedule
• Be able to work as part of a team, communicating effectively at all levels and be able to follow company procedures correctly and willingly
• Maintain a high level of personal hygiene and ensure that correct clean uniform and personal
• Ensuring exceptionally high standards of service and presentation at all times
• Ensure all crockery, cutlery, tools and equipment are thoroughly cleaned and stored in the correct place
• Ensure all dishes and kitchen equipment are clean, floors mopped, bins emptied and the dishwasher area is cleaned and drained.
• Be able to help out with some basic kitchen prep.
• Above all, it is essential that you can work flexibly across the seven days of the week including weekends, evenings and Bank Holidays and that you have a flexible attitude to supporting our operation and working in different areas of it at short notice.
Internal and External Relationship
Health & Safety
Be committed to good health and safety and access practice, ensuring familiarity and
compliance with TAP policies, procedures and guidelines and the health and safety of visitors,
staff, volunteers and contractors at all times.
Ensure TAP is up to date with all Food Safety laws and regulations.
Person Specification
Essential
• Experience in a similar position in a customer facing environment
• Strong communication & interpersonal skills
• Ability to multitask in a busy environment
• Ability to work as part of a team
• Professional, hardworking and charismatic
Desirable
• Barista training
• Food safety level 2
• Level 2 in numeracy & literacy
• Numeracy and financial skills in order to monitor adhere to a budget.
The Auckland Project focus
The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.
Our visitor destination and community development programme broadly fits into three areas:
1. The social environment: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive
2. The natural environment: we protect, sustain and enhance the world around us
3. The built environment: we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.
By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.
How to Apply
Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to recruitment@aucklandproject.org
Closing date: Friday 5th June at 12 noon
We are unable to accept CVs as application. We only accept a completed application form which can be found at https://aucklandproject.org/support-us/jobs/
If we receive a high volume of applications, we reserve the right to close the application process early.
At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries. The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives. We want to create encounters – and need your help to do so.
The role purpose
We are looking for Food & Beverage Assistants to join the passionate team at The Auckland
Project. You will be predominantly based at the Park Head Hotel however you may be asked to work in a number of different catering venues across the Project.
This is an exciting opportunity to be at the heart of the Auckland Project. As a member of
the team, you will deliver exceptional hospitality, creating unique customer experiences in a
happy creative workplace founded in professionalism and with a strong team ethic. We are
looking for people who can channel their passion to consistently exceed customer
expectations.
Key Responsibilities
• Working as part of a team in Park Head and across numerous different sites at The Auckland Project.
• Ensuring exceptionally high standards of service and presentation at all times
• Taking orders using EPOS till systems
• Remaining calm whilst under pressure in a busy environment service environment
• Adhering to good health, safety and access practice, ensuring familiarity and compliance with TAP policies, procedures and guidelines and the health and safety of visitors, staff, volunteers and contractors at all times.
• Knowledge of menus, allergens, and presentation standards
• Carry out all cleaning duties allocated in accordance with the cleaning schedule
• Be able to work as part of a team, communicating effectively at all levels and be able to follow company procedures correctly and willingly
• Maintain a high level of personal hygiene and ensure that correct clean uniform and personal
• Ensuring exceptionally high standards of service and presentation at all times
• Ensure all crockery, cutlery, tools and equipment are thoroughly cleaned and stored in the correct place
• Ensure all dishes and kitchen equipment are clean, floors mopped, bins emptied and the dishwasher area is cleaned and drained.
• Be able to help out with some basic kitchen prep.
• Above all, it is essential that you can work flexibly across the seven days of the week including weekends, evenings and Bank Holidays and that you have a flexible attitude to supporting our operation and working in different areas of it at short notice.
Internal and External Relationship
Health & Safety
Be committed to good health and safety and access practice, ensuring familiarity and
compliance with TAP policies, procedures and guidelines and the health and safety of visitors,
staff, volunteers and contractors at all times.
Ensure TAP is up to date with all Food Safety laws and regulations.
Person Specification
Essential
• Experience in a similar position in a customer facing environment
• Strong communication & interpersonal skills
• Ability to multitask in a busy environment
• Ability to work as part of a team
• Professional, hardworking and charismatic
Desirable
• Barista training
• Food safety level 2
• Level 2 in numeracy & literacy
• Numeracy and financial skills in order to monitor adhere to a budget.
The Auckland Project focus
The Auckland Project works hard to create a positive change for those living, working and visiting Bishop Auckland. We have created a visitor destination in Bishop Auckland, incorporating Auckland Castle (once home to the Prince Bishops of Durham), a Spanish Art Gallery, Faith Museum, Walled Garden, Deer Park, Mining Art Gallery, Auckland Tower visitor centre and Weardale Railway.
Our visitor destination and community development programme broadly fits into three areas:
1. The social environment: we help individuals and communities by creating a sense of curiosity, hope and faith in themselves and the world around them. We provide opportunities for skills development and partnerships, building a year-round tourist market and supporting small creative industries to thrive
2. The natural environment: we protect, sustain and enhance the world around us
3. The built environment: we restore and enhance the beauty and historic significance of the buildings, structures and assets in our care.
By working with us, you are helping to ensure the town’s future is as magnificent and vibrant as its past.
How to Apply
Apply for this role by downloading and completing an application form from https://aucklandproject.org/support-us/jobs/ and emailing this to recruitment@aucklandproject.org
Closing date: Friday 5th June at 12 noon
We are unable to accept CVs as application. We only accept a completed application form which can be found at https://aucklandproject.org/support-us/jobs/
If we receive a high volume of applications, we reserve the right to close the application process early.