Support Worker
| Posting date: | 19 May 2026 |
|---|---|
| Salary: | £12.81 to £13.21 per hour |
| Hours: | Full time |
| Closing date: | 18 June 2026 |
| Location: | Batley, West Yorkshire |
| Remote working: | On-site only |
| Company: | Mencap in Kirklees |
| Job type: | Permanent |
| Job reference: |
Summary
THE JOB:
This job involves supporting people at the day service or out and about taking part in all kinds of activities from gardening to bowling, sewing to dancing. Some people will need help with personal care such as helping them to the toilet and helping them to eat a meal or have a drink, but some are more independent.
Everyone has different needs and different levels of ability and the support workers job is to encourage the person to do as much as they can for themselves and keep as active as they can, both mentally and physically. Sometimes we need to provide 1:1 support for people who need a little extra help.
This post includes responsibility for driving people to and from the centre. In order to perform this role, the successful candidate must be able to drive our vehicle.
All staff are expected to maintain high standards of customer care in the context of the organisations’ vision, to uphold the equality and diversity policy and health and safety standards and to participate in training activities necessary to their post.
MAIN DUTIES
The following is a broad outline rather than an exhaustive list.
a. To attend to the physical, social and emotional needs of the people we support by:
• Working together with other staff members and people we support to create a productive programme of activity.
• Supporting people to engage in a range of activities both in the day service and out in the community.
• Adhering to the personal choice and preference to the person’s dietary requirements.
• Providing personal care as required.
• Providing good quality care at all times undertaking keyworker responsibilities.
b. To ensure that the agreed aims of the care plan are followed together with any moving and handling risk assessments.
c. To ensure that a person’s rights, dignity, choice and privacy are respected at all times.
d. To attend fire training, be present at fire drills and assist with the support and evacuation of people using the service where necessary.
e. To observe and report any changes in persons physical and mental health to the person in charge.
f. To attend staff meetings and any other meetings as instructed by the Service Manager that are essential to maintain the safe running of the service.
g. To maintain good working relationships with other professionals.
h. Take reasonable care of the health and safety of yourself, other persons and resources whilst at work. This includes identifying and reporting any maintenance and security issues.
i. To carry out such other duties appropriate to the post as might be allocated by the Service Manager.
j. Infection, prevention and controls are everyone’s responsibility.
KNOWLEDGE & EXPERIENCE
a. To understand what dignity means and how this is applies to this role.
b. To understand the importance of team work and how this benefits the users of the service.
c. To have experience of working with people with a disability or knowledge of the issues that are important when caring for them.
d. Knowledge of what safeguarding is and the role this position plays in keeping people safe.
e. An understanding of what confidentiality means and what the post holder’s role is maintaining it.
f. An awareness of cultural needs and how to provide sensitive support.
SKILLS & ABILITIES
a. To be able to write clear and concise notes in case files, recording any changes in peoples physical and mental health.
b. To be able to communicate effectively with people.
c. To be able to provide opportunities, encouragement & support to help individuals to reach their potential.
d. To ensure that the service is always delivered with respect and a commitment to equal opportunities both for people using the service and for staff.
e. An ability to drive is essential with at least 2 years’ experience as a driver. Exceptions can be made in the case of people unable to drive due to a disability.
This job involves supporting people at the day service or out and about taking part in all kinds of activities from gardening to bowling, sewing to dancing. Some people will need help with personal care such as helping them to the toilet and helping them to eat a meal or have a drink, but some are more independent.
Everyone has different needs and different levels of ability and the support workers job is to encourage the person to do as much as they can for themselves and keep as active as they can, both mentally and physically. Sometimes we need to provide 1:1 support for people who need a little extra help.
This post includes responsibility for driving people to and from the centre. In order to perform this role, the successful candidate must be able to drive our vehicle.
All staff are expected to maintain high standards of customer care in the context of the organisations’ vision, to uphold the equality and diversity policy and health and safety standards and to participate in training activities necessary to their post.
MAIN DUTIES
The following is a broad outline rather than an exhaustive list.
a. To attend to the physical, social and emotional needs of the people we support by:
• Working together with other staff members and people we support to create a productive programme of activity.
• Supporting people to engage in a range of activities both in the day service and out in the community.
• Adhering to the personal choice and preference to the person’s dietary requirements.
• Providing personal care as required.
• Providing good quality care at all times undertaking keyworker responsibilities.
b. To ensure that the agreed aims of the care plan are followed together with any moving and handling risk assessments.
c. To ensure that a person’s rights, dignity, choice and privacy are respected at all times.
d. To attend fire training, be present at fire drills and assist with the support and evacuation of people using the service where necessary.
e. To observe and report any changes in persons physical and mental health to the person in charge.
f. To attend staff meetings and any other meetings as instructed by the Service Manager that are essential to maintain the safe running of the service.
g. To maintain good working relationships with other professionals.
h. Take reasonable care of the health and safety of yourself, other persons and resources whilst at work. This includes identifying and reporting any maintenance and security issues.
i. To carry out such other duties appropriate to the post as might be allocated by the Service Manager.
j. Infection, prevention and controls are everyone’s responsibility.
KNOWLEDGE & EXPERIENCE
a. To understand what dignity means and how this is applies to this role.
b. To understand the importance of team work and how this benefits the users of the service.
c. To have experience of working with people with a disability or knowledge of the issues that are important when caring for them.
d. Knowledge of what safeguarding is and the role this position plays in keeping people safe.
e. An understanding of what confidentiality means and what the post holder’s role is maintaining it.
f. An awareness of cultural needs and how to provide sensitive support.
SKILLS & ABILITIES
a. To be able to write clear and concise notes in case files, recording any changes in peoples physical and mental health.
b. To be able to communicate effectively with people.
c. To be able to provide opportunities, encouragement & support to help individuals to reach their potential.
d. To ensure that the service is always delivered with respect and a commitment to equal opportunities both for people using the service and for staff.
e. An ability to drive is essential with at least 2 years’ experience as a driver. Exceptions can be made in the case of people unable to drive due to a disability.