Out of Hours Concirge
| Posting date: | 18 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 17 June 2026 |
| Location: | Coventry, West Midlands, CV3 1JL |
| Company: | The Housing Network |
| Job type: | Permanent |
| Job reference: | COVOOH_1779116367 |
Summary
We are seeking an experienced Concierge to join a brand-new service in Aylesbury at an exciting time. If you are an experienced Out of Hours Concierge, with experience in an accommodation-based setting and want to help us shape and create a great service for those who need us most, this could be the role for you!
- Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
- Highly experienced working in an accommodation-based services for local people experiencing homelessness and multiple disadvantage, who have been referred and accepted into the scheme
- The ability to work 48 hours per week, over 4 12-hour night shifts; between 8pm-8am
What you'll be doing
- Ensure that all aspects of Health & Safety policy and practice are abided by, reinforcing Scheme Rules where appropriate.
- Managing Negative Engagement between residents, explaining importance of responsibility to neighbours, issuing information/warnings, liaison with neighbourhood Policing / enforcement etc.
- Monitor CCTV and address concerns in line with agreed protocol with the Concierge Manager and Supported Housing Manager, risk assessing concerns to determine intervention priorities.
- Ensure security of premises and residents throughout the shift, adhering to escalation policies for serious incidents and safeguarding concerns.
- Complete regular patrols of the building / grounds, using the opportunity to ensure residents understand their obligations, as contained / detailed in their accommodation agreement.
- Maintain overall compliance and safety through proactive supervision, including the mitigation of fire (or security) related risks, advising and instructing residents to limit fire-loading, fire-starting activities and ensuring escape routes remain clear and accessible.
What you'll receive
- Salary - £32,400
- 31 days of annual leave
- 41 hours of training
- On-site parking
- Blue Light Card
- Referral programme
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.