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Complex Needs Support Worker

Job details
Posting date: 18 May 2026
Salary: £29,000 to £30,000 per year
Hours: Full time
Closing date: 17 June 2026
Location: Bristol, Bristol, BS1 4UA
Company: The Housing Network
Job type: Permanent
Job reference: AOPB010_1779092250

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Summary

Support Worker (Complex Needs)

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of a brand-new service opening in Bristol. If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people

Highly experienced working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you'll be doing

  • Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
  • Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
  • Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
  • Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
  • Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you'll receive

  • Salary - £29,000
  • 31 days of annual leave
  • 41 hours of training
  • Blue Light Card
  • Referral programme

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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