Patient Services Advisor
| Posting date: | 14 May 2026 |
|---|---|
| Salary: | £12.84 per hour |
| Additional salary information: | £12.84 an hour |
| Hours: | Full time |
| Closing date: | 29 May 2026 |
| Location: | Bude, EX23 9BP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5946-26-0002 |
Summary
Stratton Medical Centre JOB DESCRIPTION JOB TITLE: Patient Services Advisor REPORTS TO: Patient Services Team Leader HOURS: 36 Job Summary To provide care navigation, support and services to all members of the patient practice and allied professionals. To provide administrative support and services to all members of the Practice team. Job responsibilities: Appointments To ensure total familiarity with the patient appointments system including routine and emergency bookings and protocols. To book appointments and recalls for patients and clinicians, either on the telephone or face-to-face at the desk. To be aware of changes in the implementation of bookings as needed. To greet patients at the desk and monitor arrivals, monitoring the flow of patients in the waiting areas to ensure the appointment system accurately reflects the arrival of patients. Administrative Support To provide working and cover support to all other members of the team or as the business needs arises Prescriptions To familiarise yourself with the medicine management protocols and processing repeat prescription requests from patients Referring any queries or concerns to the clinical team