Helpdesk & Compliance Co-ordinator
| Posting date: | 12 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 June 2026 |
| Location: | YO41 1FZ |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 95707 |
Summary
Role Responsibilities:
-Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
-Ensure all reported jobs are processed in a timely manner.
-Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
-Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
-Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.
-General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.
What we are looking for:
-IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
-Administrative experience is essential
-A good team player, supportive and organised,
-Someone happy to work in a fast paced environment,
-Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
-Ensure all reported jobs are processed in a timely manner.
-Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
-Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
-Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.
-General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.
What we are looking for:
-IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
-Administrative experience is essential
-A good team player, supportive and organised,
-Someone happy to work in a fast paced environment,