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Community and Family Navigator

Job details
Posting date: 12 May 2026
Salary: £32,835 per year
Hours: Full time
Closing date: 11 June 2026
Location: Trowbridge, Wiltshire, United Kingdom
Remote working: On-site only
Company: Wiltshire Council
Job type: Permanent
Job reference: 7295

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Summary

Salary: £32,835 Per annum

Hours of work: Full time, 37 hours per week

Contract type: Permanent

This is not a Wiltshire Council vacancy therefore please contact Spurgeons direct for further information.

ABOUT US

At Spurgeons, we're dedicated to giving every child the best start in life. In partnership with Wiltshire Council, we offer early years and family support across the county. Our local teams provide welcoming, inclusive spaces where parents and carers can access support, advice, and activities designed to strengthen families and nurture children’s development.

From parenting courses and stay-and-play sessions to advice on childcare, health referrals, and employment opportunities, we wrap around families with practical help at every stage. Whether it’s in-person or online via our growing Digital Family Hub, everything we do is built on compassion, fairness, and a deep commitment to improving outcomes for children.

Join us in Wiltshire and make a real difference to families when it matters most.

ABOUT THE ROLE

This role will lead on embedding Asset Based Community Development across Family Hub services in the west of Wiltshire, empowering local communities to work in partnership with schools, health services and other community and voluntary sector organisations.to build upon the family hub model
Managing and mentoring Family Navigators as they support families to access resources and services that promote resilience, independence and improved outcomes for children, championing a reflective and family/client driven ‘community conversation’
Recruiting and managing volunteers within the community, ensuring high quality delivery and continuous improvement which focuses upon communities being their own agents of change
Drive collaboration with local authorities, health services and employment services to strengthen community networks
Keep an awareness of available local funding, supporting communities and grass roots organisations to complete applications and be ‘bid ready’
Encouraging families and communities to engage with Family Hub continuous improvement, embedding co-production while gathering and championing the voice of the families/communities to demonstrate impact and inform future service development
ABOUT YOU
Ideally, you will hold a relevant level 3 or 4 qualification in community development, and have a keen interest in Asset Based Community Development. You may also have a level 3 or 4 qualification in social work, family studies, or youth work
Bring experience in social prescribing, community outreach, partnership working and family support working with diverse communities
Skilled in communication and coming alongside communities and individuals as they look to provide solutions for themselves and their communities
Has experience and understanding of safeguarding, and local community resources
Adaptable, proactive and committed to continuous professional development and learning
Able to travel across West Wiltshire and work flexibly, including occasional evenings and weekends
BENEFITS

Continuous professional development
In house learning platform
Employee Assistance Programme
Salary sacrifice pension with employers contribution of up to 7%
Enhanced maternity and paternity pay
BHFS Health Cash Plan
Life assurance 2 times annual salary
Enhanced annual leave
Additional paid time off at Christmas
Flu vouchers
Eye test reclaim

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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