Assistant Branch Manager
| Posting date: | 11 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 08 June 2026 |
| Location: | Swansea, SA1 2EN |
| Company: | Huws Gray |
| Job type: | Permanent |
| Job reference: | ORG4285-JL1570730SwaABM |
Summary
Assistant Branch Manager – Huws Gray – Swansea
Step Up. Support the Team. Help Drive the Branch Forward.
Be Part of Something Bigger at Huws Gray.
Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre.
Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people.
We’re now looking for an Assistant Branch Manager to join the team at our Swansea branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you’ll be doing:
Supporting the Branch Manager in the day-to-day running of the branch
Acting as the main point of contact and leading the branch when the Branch Manager is away
Leading by example to deliver high standards of customer service
Making sure branch procedures, systems, and ways of working are followed
Being a visible role model for health, safety, and compliance
Supporting, coaching, and motivating colleagues
Helping build strong customer relationships and resolving issues professionally
Taking practical action to support branch performance, efficiency, and profitability
What you’ll bring:
You don’t need to tick every box - if you’ve got the right attitude and are ready to step up, we want to hear from you.
Experience in a customer-facing, operational, or sales environment
Confidence to support and lead a team on a day-to-day basis
A hands-on approach and a strong focus on standards and safety
Good communication skills and the ability to stay calm under pressure
A willingness to support others and take responsibility when needed
Previous experience in a builders’ merchant or a supervisory role is an advantage, but it’s not essential - we’ll support you with the training you need to succeed.
Flexible working
We’re happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we’ll always listen with an open mind - and there’s no judgement in asking.
What’s in it for you:
We believe great work should be recognised and rewarded. You can expect:
23 days’ holiday, plus bank holidays (31 days per year)
Company bonus scheme, based on performance
Contributory pension and life assurance
Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
Colleague discount across our group brands
Attraction and travel discounts
Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers.
We’re proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Step Up. Support the Team. Help Drive the Branch Forward.
Be Part of Something Bigger at Huws Gray.
Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre.
Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people.
We’re now looking for an Assistant Branch Manager to join the team at our Swansea branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What you’ll be doing:
Supporting the Branch Manager in the day-to-day running of the branch
Acting as the main point of contact and leading the branch when the Branch Manager is away
Leading by example to deliver high standards of customer service
Making sure branch procedures, systems, and ways of working are followed
Being a visible role model for health, safety, and compliance
Supporting, coaching, and motivating colleagues
Helping build strong customer relationships and resolving issues professionally
Taking practical action to support branch performance, efficiency, and profitability
What you’ll bring:
You don’t need to tick every box - if you’ve got the right attitude and are ready to step up, we want to hear from you.
Experience in a customer-facing, operational, or sales environment
Confidence to support and lead a team on a day-to-day basis
A hands-on approach and a strong focus on standards and safety
Good communication skills and the ability to stay calm under pressure
A willingness to support others and take responsibility when needed
Previous experience in a builders’ merchant or a supervisory role is an advantage, but it’s not essential - we’ll support you with the training you need to succeed.
Flexible working
We’re happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we’ll always listen with an open mind - and there’s no judgement in asking.
What’s in it for you:
We believe great work should be recognised and rewarded. You can expect:
23 days’ holiday, plus bank holidays (31 days per year)
Company bonus scheme, based on performance
Contributory pension and life assurance
Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
Colleague discount across our group brands
Attraction and travel discounts
Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.
At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers.
We’re proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.