Study Support Service Manager - B7
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | £49,387.00 to £56,515.00 per year |
| Additional salary information: | £49387.00 - £56515.00 a year |
| Hours: | Full time |
| Closing date: | 24 May 2026 |
| Location: | Kent, GU2 7XX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9384-26-0400 |
Summary
Please refer to the full job description & person spe STRATEGIC LEADERSHIP Act as a liaison between various stakeholders to ensure effective collaboration, communication and alignment of objectives Work as part of a community of specialty and settings leaders across the national network, promoting the consistency of experience across a nationally-harmonised Study Support Service Collaborate with designated Local Specialty and Settings Leadership to align operational activities with strategic objectives Provide strategic support to designated research delivery sites, drawing on and contributing to national network intelligence Support the implementation and cascade of national strategic direction within the region and the local RRDN BUSINESS PLANNING Develop and undertake activities which contribute to the annual business planning cycle Support with reviewing, evaluating and approving research site delivery plans, and have delegated responsibility for periodically performance monitoring against those plans to ensure that RDN funding is being used appropriately and effectively within specific specialties and settings INFORMATION & ADMINISTRATION Understand and interpret highly complex information, data and situations to inform plans and make decisions within designated specialities and settings. This may include communicating and presenting to a variety of audiences and the facilitation of collaborative discussions Facilitate the implementation of Information Governance best practice within the Study Support Service Support the implementation and management of the Study Support Service processes that ensure data integrity within relevant RDN systems, enabling the identification of potential concerns and patterns and supporting RDN customers and partners in resolving issues Promote the use of digital innovations including data visualisation tools/dashboards to inform study and process decision making Manage the activities that support study sponsors, funders and investigators to access data to enable them to effectively manage the delivery of their studies (and enable them to request support from the RDN as required) Maintain and support general understanding of costing and attribution tools, process and policy that ensure studies in the region meet national requirements Implement compliance with the DHSC RDN Portfolio Policy to ensure that the process, procedure and monitoring of studies enables sponsors / delegates, research delivery sites and funders to understand and adhere to their roles and responsibilities. For example, this may include satisfying the Eligibility Criteria for NIHR support before they are included on the portfolio and subsequently adhering to the expected actions and requirements set out in the NIHR RDN Portfolio Terms and Conditions Maintain oversight of the RDN portfolio within designated specialties and settings to proactively identify potential issues and opportunities, working as an active partner to resolve and action follow-up activity Lead the coordination of the National Specialty and Setting Groups (e.g. organise national meetings and support the general activities of the National Specialty and Setting Leads)