Assistant Practice Manager
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 18 May 2026 |
| Location: | Basildon, SS14 3SS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4194-26-0000 |
Summary
The Assistant Practice Manager supports the day-to-day operational management of the GP surgery, ensuring the practice runs efficiently and delivers high-quality patient care and administrative services. The role assists with staff supervision, compliance, finance, patient services, and practice performance while deputising for the Practice Manager when required. Key ResponsibilitiesOperational Management Support the smooth daily running of the GP practice. Assist in implementing practice policies and procedures. Monitor appointment systems and patient flow to improve efficiency. Help coordinate premises management, maintenance, and health & safety requirements. Ensure adequate staffing levels and rota coordination. Staff Management Supervise administrative and reception staff. Assist with recruitment, induction, training, and performance management. Support staff development and wellbeing initiatives. Help manage annual leave, sickness absence, and rota planning. Patient Services Promote excellent customer service and patient experience. Support the management of patient complaints and feedback in line with NHS procedures. Ensure confidentiality and GDPR compliance are maintained at all times. Compliance & Governance Support compliance with: CQC standards NHS regulations Information governance Safeguarding procedures Health and safety legislation Assist in preparing audits, reports, and inspections. Finance & Administration Support basic financial administration, including invoices and monitoring expenditure. Assist with practice targets and reporting requirements such as QOF and enhanced services. Maintain accurate practice records and documentation. IT & Systems Support effective use of clinical systems such as: EMIS SystmOne Docman Assist with practice website updates and digital communications.