Implementation and Adoption Specialist
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | £49,387.00 to £56,515.00 per year |
| Additional salary information: | £49387.00 - £56515.00 a year |
| Hours: | Full time |
| Closing date: | 20 May 2026 |
| Location: | Sheffield, S4 7UQ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9173-26-0197 |
Summary
Able to work with a wide variety of people, at all levels and across multiple organisations, functions and categories. Able to provide clear and concise information, often on demand but also to be a good listener with the ability to interpret customer feedback and identify what is relevant and important and what is not. Presenting complex, sensitive or contentious information to large groups of stakeholders and clients. Able to understand the complexities of the NHS landscape and to move independently within it. Able to maintain channels of communication whilst working remotely.. Ability to explain procurement regulations to non-supplies people in understandable language. The ability to recognize and relate to the differing customer groups within the NHS customer base and to present information accordingly is essential. Provides and receives complex, sensitive and contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required. Supports the Category Team to deliver uptake targets and maintain compliance providing customer insights and feedback by way of support. Unites behind the organisations strategic goals, vision and values. Lead a complex and challenging customer base to embrace change with responsibility for uptake, and development through to implementation. Work with Trust teams in all areas including Clinical staff, Procurement & Supply, Estates & Facilities, Governance, Finance and Communications needed to support project uptake Provides an example of the organisational culture and behaviour, representing the organisation to NHS colleagues, end users and Suppliers. Work collaboratively with colleagues and specific Trust managers and executives to align policy objectives and action associated plans. Maintains a wide range of professional networks. Explores opportunities for procurement integration and service development across multi-organisations. Networks with specific Trusts and where appropriate provides development workshops and educational interventions. Supports Category Teams through customer insights to develop category and customer management strategies and annual plans. Works with individual trusts to develop their communication strategy, monitoring progress against plan, reviewing the effectiveness of own and corporate so some level of promotional experience would be an advantage such as attending regional and national events or working in a sales presentation environment