IT Technical Support (Fully Remote)
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | £43,690 to £45,000 per year |
| Additional salary information: | Work From Home | Flexibility | Health Insurance | Company Pension |
| Hours: | Full time |
| Closing date: | 10 June 2026 |
| Location: | Tavistock, Devon |
| Remote working: | Fully remote |
| Company: | Tavistock Primary & Nursery School |
| Job type: | Permanent |
| Job reference: | ITTS080526 |
Summary
At Tavistock Primary & Nursery School, we rely on our IT systems to power the solutions to help the school's growth. We’re seeking an experienced IT support person to join us on this journey, using their technology skills to make us even more efficient. In this role, the support person will remotely, ideal candidate will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. The IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Objectives of this role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle critical IT tasks and system improvements
Enable faster and smarter processes and staffs' productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyse staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet our needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train staffs in using software and hardware, and provide technical support when needed
Required skills and qualifications
Two years of experience in IT
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
Excellent interpersonal skills
Ability to maintain confidentiality of the school's information
Preferred skills and qualifications
Diploma or Bachelor’s degree (or equivalent) in computer science
Project management experience
Must have Right to Work in the UK
Objectives of this role
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle critical IT tasks and system improvements
Enable faster and smarter processes and staffs' productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyse staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet our needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train staffs in using software and hardware, and provide technical support when needed
Required skills and qualifications
Two years of experience in IT
Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools
Excellent interpersonal skills
Ability to maintain confidentiality of the school's information
Preferred skills and qualifications
Diploma or Bachelor’s degree (or equivalent) in computer science
Project management experience
Must have Right to Work in the UK