Student Records Administrator
| Posting date: | 11 May 2026 |
|---|---|
| Salary: | £27,319 to £29,588 per year |
| Hours: | Full time |
| Closing date: | 25 May 2026 |
| Location: | Birmingham, West Midlands |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Aston University |
| Job type: | Permanent |
| Job reference: | 0470-26 |
Summary
Aston University is a forward-thinking institution committed to delivering an excellent student experience. We are seeking a Student Records Administrator to join our Student Records Team, supporting the maintenance and accuracy of student records across the student lifecycle.
This is a varied role within a busy, customer-focused environment. You will act as a first point of contact for student record queries, provide support to students and staff, and process updates to student records using the University’s system (SITS), including changes to programme, status, attendance and fees. You will also assist the administration of assessment outcomes and degree certificate production, maintain accurate fee information, and ensure updates to external organisations such as the Student Loans Company and sponsors are completed in a timely manner.
In addition, you will contribute to key activities such as enrolment and graduation ceremonies.
We are looking for someone with administrative or customer service experience, strong organisational skills, and a high level of accuracy when handling data. You will be a clear communicator, confident using Microsoft Office, and able to manage your workload effectively. Experience of working in Higher Education or with systems such as SITS would be advantageous.
What we offer:
Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Excellent training and development opportunities.
A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days.
Everyday discounts to a number of activities and retailers.
Great family friendly policies.
On site gym and pool with discounted staff membership available
Further information on our Benefits and Rewards can be found here.
This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route. See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa
This is a varied role within a busy, customer-focused environment. You will act as a first point of contact for student record queries, provide support to students and staff, and process updates to student records using the University’s system (SITS), including changes to programme, status, attendance and fees. You will also assist the administration of assessment outcomes and degree certificate production, maintain accurate fee information, and ensure updates to external organisations such as the Student Loans Company and sponsors are completed in a timely manner.
In addition, you will contribute to key activities such as enrolment and graduation ceremonies.
We are looking for someone with administrative or customer service experience, strong organisational skills, and a high level of accuracy when handling data. You will be a clear communicator, confident using Microsoft Office, and able to manage your workload effectively. Experience of working in Higher Education or with systems such as SITS would be advantageous.
What we offer:
Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
Excellent training and development opportunities.
A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days.
Everyday discounts to a number of activities and retailers.
Great family friendly policies.
On site gym and pool with discounted staff membership available
Further information on our Benefits and Rewards can be found here.
This role does not meet the eligibility criteria for new applicants to the Skilled Worker visa route. See here for information about Skilled Worker eligibility criteria: https://www.gov.uk/skilled-worker-visa
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.