Void & Utilisation Manager
| Posting date: | 08 May 2026 |
|---|---|
| Salary: | £34,600 per year |
| Hours: | Full time |
| Closing date: | 07 June 2026 |
| Location: | Luton, Bedfordshire |
| Remote working: | On-site only |
| Company: | Mary Seacole Housing Association |
| Job type: | Contract |
| Job reference: | Void & Utilisation Manager |
Summary
Location: Luton
Full Time: 39 Hours Per Week
Salary: £34,600
Mary Seacole Housing Association is seeking a proactive and organised Void & Utilisation Manager to oversee occupancy, void turnaround and accommodation utilisation across our supported housing services.
The successful candidate will work closely with Admissions, Facilities and Service Delivery teams to reduce void loss, improve occupancy performance and ensure properties are ready for occupation as quickly and safely as possible.
Key Responsibilities
Manage voids and occupancy across supported accommodation services
Monitor occupancy performance, void turnaround and KPIs
Coordinate referrals, placements and move-on activity
Work with teams to improve property readiness and reduce delays
Produce reports and performance data for senior management
Support operational improvements and service efficiency
Essential Requirements
Experience in supported housing, homelessness, housing management or a related sector
Experience managing voids, occupancy, lettings or housing utilisation
Strong organisational, communication and problem-solving skills
Ability to manage performance across multiple teams
Good IT and reporting skills
Full UK driving licence and access to a vehicle
Desirable
Management or housing qualification
Enhanced DBS check required.
Full Time: 39 Hours Per Week
Salary: £34,600
Mary Seacole Housing Association is seeking a proactive and organised Void & Utilisation Manager to oversee occupancy, void turnaround and accommodation utilisation across our supported housing services.
The successful candidate will work closely with Admissions, Facilities and Service Delivery teams to reduce void loss, improve occupancy performance and ensure properties are ready for occupation as quickly and safely as possible.
Key Responsibilities
Manage voids and occupancy across supported accommodation services
Monitor occupancy performance, void turnaround and KPIs
Coordinate referrals, placements and move-on activity
Work with teams to improve property readiness and reduce delays
Produce reports and performance data for senior management
Support operational improvements and service efficiency
Essential Requirements
Experience in supported housing, homelessness, housing management or a related sector
Experience managing voids, occupancy, lettings or housing utilisation
Strong organisational, communication and problem-solving skills
Ability to manage performance across multiple teams
Good IT and reporting skills
Full UK driving licence and access to a vehicle
Desirable
Management or housing qualification
Enhanced DBS check required.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.