Volunteer Engagement and Support Officer
| Posting date: | 08 May 2026 |
|---|---|
| Salary: | £26,703 to £29,859 per year |
| Hours: | Full time |
| Closing date: | 31 May 2026 |
| Location: | LN2 - Nettleham |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Lincolnshire Police |
| Job type: | Permanent |
| Job reference: | 26/21 |
Summary
About the Role
We are seeking an enthusiastic and people-focused individual to support the development and delivery of volunteer services across Lincolnshire Police.
Working closely with the Volunteer Strategy and Engagement Manager, you will play an important role in ensuring our volunteer workforce is effective and aligned with our force vision. It is a highly interactive role where regular face-to-face engagement, clear communication, and proactive support are essential. You will be a key point of contact for volunteers across the county, ensuring they feel informed, supported, and valued in their contribution to policing.
Some flexibility is required, as the role will involve occasional evening and weekend working to meet operational needs.
What You Will Be Doing
Supporting the Volunteer Strategy and Engagement Manager to achieve objectives set out in strategy and delivery plans
Engaging directly with volunteers through face-to-face visits and virtual communication to ensure they feel connected and valued, proactively supporting wellbeing and retention
Assisting with recruitment activity, including promoting opportunities and engaging with prospective volunteers
Managing volunteer data, ensuring accurate tracking of hours, participation, and engagement
Providing support across all volunteer strands, including with recruitment, training, induction, and exit processes
Supporting the delivery of the Volunteer Police Cadet Programme, including attending sessions and developing resources
Building strong relationships with internal teams and external partners to maximise volunteer opportunities
Coordinating reward and recognition activities to celebrate volunteer contributions
Maintaining accurate records and handling day-to-day administrative tasks such as emails, calls, and filing
Why This Role Matters
The value volunteers add to policing is recognised nationally, through improving community engagement, increasing available resources and skillsets, and allowing officers and staff to focus on frontline duties. Volunteers are an integral part of Lincolnshire Police and play an important role in helping the force deliver services across the county.
This role is essential in ensuring our volunteers feel valued, supported, and able to contribute effectively. By enabling a positive and well-managed volunteer experience, you will directly impact the quality of service delivery across the force, strengthen community relationships, and help create a volunteer workforce that reflects and serves the public.
What We’re Looking For
Strong communication skills with the ability to engage confidently with a wide range of people
Excellent organisational and administrative skills with a high level of attention to detail
A proactive, flexible approach with the ability to manage multiple priorities
Ability to build relationships and work collaboratively with stakeholders at all levels
Competence in using IT systems and managing data accurately
A genuine passion for supporting people and making a positive difference
Willingness to work occasional evenings and weekends as required
We are seeking an enthusiastic and people-focused individual to support the development and delivery of volunteer services across Lincolnshire Police.
Working closely with the Volunteer Strategy and Engagement Manager, you will play an important role in ensuring our volunteer workforce is effective and aligned with our force vision. It is a highly interactive role where regular face-to-face engagement, clear communication, and proactive support are essential. You will be a key point of contact for volunteers across the county, ensuring they feel informed, supported, and valued in their contribution to policing.
Some flexibility is required, as the role will involve occasional evening and weekend working to meet operational needs.
What You Will Be Doing
Supporting the Volunteer Strategy and Engagement Manager to achieve objectives set out in strategy and delivery plans
Engaging directly with volunteers through face-to-face visits and virtual communication to ensure they feel connected and valued, proactively supporting wellbeing and retention
Assisting with recruitment activity, including promoting opportunities and engaging with prospective volunteers
Managing volunteer data, ensuring accurate tracking of hours, participation, and engagement
Providing support across all volunteer strands, including with recruitment, training, induction, and exit processes
Supporting the delivery of the Volunteer Police Cadet Programme, including attending sessions and developing resources
Building strong relationships with internal teams and external partners to maximise volunteer opportunities
Coordinating reward and recognition activities to celebrate volunteer contributions
Maintaining accurate records and handling day-to-day administrative tasks such as emails, calls, and filing
Why This Role Matters
The value volunteers add to policing is recognised nationally, through improving community engagement, increasing available resources and skillsets, and allowing officers and staff to focus on frontline duties. Volunteers are an integral part of Lincolnshire Police and play an important role in helping the force deliver services across the county.
This role is essential in ensuring our volunteers feel valued, supported, and able to contribute effectively. By enabling a positive and well-managed volunteer experience, you will directly impact the quality of service delivery across the force, strengthen community relationships, and help create a volunteer workforce that reflects and serves the public.
What We’re Looking For
Strong communication skills with the ability to engage confidently with a wide range of people
Excellent organisational and administrative skills with a high level of attention to detail
A proactive, flexible approach with the ability to manage multiple priorities
Ability to build relationships and work collaboratively with stakeholders at all levels
Competence in using IT systems and managing data accurately
A genuine passion for supporting people and making a positive difference
Willingness to work occasional evenings and weekends as required
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.