Personal Assistant to Deputy Directors
| Posting date: | 08 May 2026 |
|---|---|
| Salary: | £30,485 per year |
| Hours: | Full time |
| Closing date: | 19 May 2026 |
| Location: | Birmingham |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 460894/1 |
Summary
Do you thrive in a fast‑paced environment, juggling diaries, inboxes and competing priorities with confidence?
Have you got experience providing high‑quality administrative support, using sound judgement and excellent organisational skills?
If so, we’d love to hear from you!
The Local Transport, Planning and Housing (LTPH) Directorate sits within the Department for Transport’s Public Transport and Local Group and plays a central role in shaping place‑based transport, planning and housing policy across England. The Directorate brings together local transport funding and delivery, transport analysis, housing, and planning, working closely with local authorities, other government departments and delivery partners to support sustainable growth, devolution and infrastructure delivery.
This role supports four Deputy Directors across the Directorate and sits within a collaborative team providing PA and business support to Deputy Directors and Directors, alongside IT and wider admin support. The team supports two Directorates (Local Transport, Planning and Housing (LTPH), and Local Passenger Transport and Inclusion (LPTI), sharing knowledge and supporting one another to ensure senior leaders can operate effectively in a complex, fast‑moving environment.
Joining our department comes with many benefits, including:
- Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
- Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below!
Find out more about what it's like working at DfT: Department for Transport Central - Department for Transport Careers
We are recruiting a highly organised and proactive Personal Assistant to support four Deputy Directors across Local Transport, Planning and Housing. This is a fast‑paced, varied role requiring excellent judgement, strong relationship‑building skills and the ability to manage competing priorities. You will provide high‑quality, proactive diary and inbox management, anticipate risks and issues, and play a key role in supporting effective leadership within a busy Directorate.
Your responsibilities will include, but aren’t limited to:
- Building strong, open, collaborative relationships with Deputy Directors to understand their preferences, areas of responsibility and priorities; developing and maintaining positive relationships with their key internal and external partners, as well as their wider team.
- Proactively monitor and anticipate problems, risks, issues or tasks that your Deputy Directors may encounter; elevating issues in a timely manner to support them in resolving issues or share with others appropriately.
- Handling inboxes as required. Use initiative and judgement to proactively forward emails / papers / messages to others and prioritising reading.
- To manage and coordinate Deputy Directors’ diaries to ensure the most effective use of time. Prioritising the most significant meetings, using judgement and knowledge of their key partners, and resolving diary clashes.
- Arrange meetings, including working closely with other Private Offices, Diary Managers and key Stakeholder offices. Where required, booking meeting rooms, desks and arranging visitors’ passes.
- Ensuring any travel arrangements, hotel bookings and conference arrangements are made well in advance.
- Support wider Divisional and/or Directorate activities, including sourcing Cascade volunteers, organisation of away days.
For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Proud member of the Disability Confident employer scheme