Operations Director - FM and Maintenance
| Posting date: | 07 May 2026 |
|---|---|
| Salary: | £135,000.0 to £150,000.0 per year |
| Additional salary information: | Senior Level Package |
| Hours: | Full time |
| Closing date: | 06 June 2026 |
| Location: | Leicester, Leicestershire, le1 1de |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4794706_1778154157 |
Summary
Operations Director
The RoleWe are seeking an experienced and dynamic Operations Director to lead the delivery of maintenance, repair and capital projects across a large and diverse estate of many sites across the Midlands. This role is responsible for overseeing:
- c.£100m annual maintenance portfolio (reactive, statutory and planned)
- c.£250m capital and project programme, ranging from minor works to complex, multidisciplinary schemes
Working through a mix of in-house teams and external partners, you will ensure services are delivered safely, efficiently and to a high standard, while continuously improving performance and customer outcomes.This is a senior leadership role suited to someone who thrives in complex environments, can operate at pace, and is driven to deliver results while building a strong, collaborative culture.
Key ResponsibilitiesOperational Leadership
- Lead the delivery of maintenance, repair and asset-related services across a multi-site estate
- Ensure operations are safe, compliant and customer-focused
- Manage and oversee the performance of external delivery partners
- Drive continuous improvement in service quality, productivity and efficiency
Project & Programme Delivery
- Oversee delivery of a c.£250m capital and improvement programme
- Ensure appropriate governance, risk management and commercial oversight
- Balance delivery timelines with quality, safety and long-term asset performance
Asset Management & Compliance
- Support asset management strategy, life cycle planning and investment prioritisation
- Ensure compliance with relevant regulations and standards
- Promote a proactive approach to risk management and assurance
Commercial & Financial Management
- Hold responsibility for c.£100m annual operational spend alongside capital investment
- Drive value for money and strong commercial performance across outsourced contracts
- Use data and insight to inform decision-making and optimise performance
Leadership & Culture
- Lead, develop and inspire a multidisciplinary team
- Foster a culture of accountability, collaboration and continuous improvement
- Support organisational change and performance improvement initiatives
Stakeholder Engagement
- Build effective relationships with internal and external stakeholders
- Communicate clearly and provide confidence through consistent delivery
About YouExperience
- Proven leadership experience within property, facilities management, construction, infrastructure or similar sectors
- Experience managing large budgets and complex operations within outsourced or partner-led environments
- Strong track record of delivering performance improvement and managing change
- Experience leading teams in multi-site or dispersed environments
Skills & Knowledge
- Strong commercial and financial awareness
- Good understanding of maintenance, construction or asset management environments
- Ability to analyse data and use insight to drive decisions and performance
- Excellent leadership and stakeholder management skills
Personal Attributes
- Results-focused and decisive
- Resilient and calm under pressure
- Collaborative and inclusive in approach
- Proactive, adaptable and solutions-oriented
Qualifications
- Relevant degree, HND or equivalent experience within a construction/ engineering/ property related field
- Professional or leadership qualifications are advantageous.
Why Join Us?This is an opportunity to take on a senior leadership role with significant scale and impact-overseeing major operational and capital budgets, shaping performance, and delivering meaningful outcomes across a large and varied portfolio.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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