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Mental Health Support Worker

Job details
Posting date: 07 May 2026
Hours: Full time
Closing date: 06 June 2026
Location: Whitehaven (Church Street), CA28 7AY
Company: Home Group Limited
Job type: Permanent
Job reference: 26832

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Summary

Mental Health Support Worker

Earn £13.45 per hour (£26,300 per annum) and great benefits including Health Cash Plan

Permanent, Full Time (37.5 hpw), shift working including nights

Whitehaven

We can’t offer CoS for this role

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

What you’ll do

  • Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.

  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.

  • Carrying out risk assessments, support planning, goal setting and regular reviews.

  • Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.

Why join us?

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

  • Passion to support our customers to live their best life, working together with an eye for detail

  • Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children

  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach

  • Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

  • Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
    There will be different shifts such as 7am-3pm, 9am-5pm or 11am-7pm.
    Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
    You’ll need an Enhanced DBS check done and we pay for that.
    What’s in it for you?

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

  • We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!

  • Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk 

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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