Lettings and Neighbourhoods Officer
| Posting date: | 06 May 2026 |
|---|---|
| Salary: | £33,782 to £35,894 per year |
| Hours: | Full time |
| Closing date: | 25 May 2026 |
| Location: | Newcastle Upon Tyne, Tyne & Wear |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Castles and Coasts Housing Association |
| Job type: | Permanent |
| Job reference: |
Summary
Lettings and Neighbourhoods Officer
• Newcastle
• 36.25 hours per week over 5 days
• Permanent
• £33,782 - £35,894 + benefits package
Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Lettings & Neighbourhoods Officer, permanently, working 36.25 hours per week with a salary of £33,782 - £35,894. The role will be primarily based in Newcastle, where you’ll work as part of a dedicated team committed to delivering excellent housing services. From time to time, you may also be required to travel to support the wider team across our communities, particularly in relation to new build housing delivery.
If you are looking for an exciting new role, this is a great opportunity to join the Lettings & Neighbourhoods Team at CCHA. As a Lettings & Neighbourhoods Officer, you would be part of a friendly, professional and customer focused team with responsibility to deliver an excellent service across all aspects of lettings and tenancy management, including issues of safeguarding and anti-social behaviour.
Having previous experience working within social housing, you will be self-motivated with a positive attitude and able to work to tight deadlines.
To be successful in this role you will have skills and experience that includes:
• Delivering an excellent service across all aspects of lettings, tenancy management, resident engagement, safeguarding and anti-social behaviour
• Maintaining accurate and timely marketing information for vacant properties
• Excellent customer care and engagement
• Meeting team targets and responding to all customer enquiries.
If you like what you’ve read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.
If you are looking to make a real difference to the service we provide to our residents, then please click the apply button on the vacancy listing on our website.
Closing date for applications: Monday 25th May 2026.
Interviews to be held in Newcastle on Monday 1st June 2026.
• Newcastle
• 36.25 hours per week over 5 days
• Permanent
• £33,782 - £35,894 + benefits package
Castles & Coasts Housing Association (CCHA) is currently looking to recruit a Lettings & Neighbourhoods Officer, permanently, working 36.25 hours per week with a salary of £33,782 - £35,894. The role will be primarily based in Newcastle, where you’ll work as part of a dedicated team committed to delivering excellent housing services. From time to time, you may also be required to travel to support the wider team across our communities, particularly in relation to new build housing delivery.
If you are looking for an exciting new role, this is a great opportunity to join the Lettings & Neighbourhoods Team at CCHA. As a Lettings & Neighbourhoods Officer, you would be part of a friendly, professional and customer focused team with responsibility to deliver an excellent service across all aspects of lettings and tenancy management, including issues of safeguarding and anti-social behaviour.
Having previous experience working within social housing, you will be self-motivated with a positive attitude and able to work to tight deadlines.
To be successful in this role you will have skills and experience that includes:
• Delivering an excellent service across all aspects of lettings, tenancy management, resident engagement, safeguarding and anti-social behaviour
• Maintaining accurate and timely marketing information for vacant properties
• Excellent customer care and engagement
• Meeting team targets and responding to all customer enquiries.
If you like what you’ve read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with.
If you are looking to make a real difference to the service we provide to our residents, then please click the apply button on the vacancy listing on our website.
Closing date for applications: Monday 25th May 2026.
Interviews to be held in Newcastle on Monday 1st June 2026.