Job Coach (West Wales)
| Posting date: | 01 May 2026 |
|---|---|
| Salary: | £25,200 to £26,780 per year |
| Hours: | Full time |
| Closing date: | 15 May 2026 |
| Location: | Cardiff, Cardiff County |
| Remote working: | On-site only |
| Company: | ITEC Skills & Employment |
| Job type: | Permanent |
| Job reference: |
Summary
Job Coach
Salary banding: £25,200 to £26,780
Location: West Wales
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am – 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
The Job Coach will provide personalised, end‑to‑end support to participants on the Jobs Guarantee Programme, guiding individuals from referral through to sustained employment. The role focuses on coaching participants to overcome barriers to employment, develop employability skills, secure suitable job opportunities, and sustain employment outcomes.
Your Impact
Responsible for achieving contractual targets relating to job outcomes, sustained employment and participant engagement through the following activity.
Support participants across all stages of the Jobs Guarantee delivery model and providing clear information about the programme and expectations.
Responsible for making initial contact with referred participants and conduct warm handovers within required timescales.
Conduct participant induction sessions and complete vocational profiling.
Complete initial assessments to identify employability barriers, strengths and aspirations.
Responsible for developing and agree a personalised Employment Action Plan (EAP).
Deliver tailored coaching sessions addressing individual participant needs
Provide support in areas such as but not limited to, confidence building, job search techniques, CV development, interview preparation, workplace behaviours and expectation, financial awareness and travel planning.
Coordinate interview arrangements and gather feedback from employers.
Maintain in regular contact with participants during the early stages of employment.
Support participants in resolving workplace challenges and maintaining employment.
Capture feedback and identify progression opportunities where appropriate.
Responsible for ensuring sustained employment outcomes are achieved and recorded.
What are we looking for?
Essential
Experience supporting unemployed individuals or disadvantaged groups.
Experience working in a target-driven environment.
Experience delivering coaching, mentoring or employability support.
Full driving licence with use of own vehicle
Strong coaching and motivational skills.
Knowledge of barriers to employment.
Excellent interpersonal and communication skills.
Ability to manage a caseload of participants.
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
Find out more
Job Description
Find out more about working with Itec
Our Employee Ownership
Got Questions? Contact Us
Diddordeb darllen yn y Gymraeg?
Disgrifiad Swydd
Hysbyseb Swydd
Salary banding: £25,200 to £26,780
Location: West Wales
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am – 16:30pm
About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
The Job Coach will provide personalised, end‑to‑end support to participants on the Jobs Guarantee Programme, guiding individuals from referral through to sustained employment. The role focuses on coaching participants to overcome barriers to employment, develop employability skills, secure suitable job opportunities, and sustain employment outcomes.
Your Impact
Responsible for achieving contractual targets relating to job outcomes, sustained employment and participant engagement through the following activity.
Support participants across all stages of the Jobs Guarantee delivery model and providing clear information about the programme and expectations.
Responsible for making initial contact with referred participants and conduct warm handovers within required timescales.
Conduct participant induction sessions and complete vocational profiling.
Complete initial assessments to identify employability barriers, strengths and aspirations.
Responsible for developing and agree a personalised Employment Action Plan (EAP).
Deliver tailored coaching sessions addressing individual participant needs
Provide support in areas such as but not limited to, confidence building, job search techniques, CV development, interview preparation, workplace behaviours and expectation, financial awareness and travel planning.
Coordinate interview arrangements and gather feedback from employers.
Maintain in regular contact with participants during the early stages of employment.
Support participants in resolving workplace challenges and maintaining employment.
Capture feedback and identify progression opportunities where appropriate.
Responsible for ensuring sustained employment outcomes are achieved and recorded.
What are we looking for?
Essential
Experience supporting unemployed individuals or disadvantaged groups.
Experience working in a target-driven environment.
Experience delivering coaching, mentoring or employability support.
Full driving licence with use of own vehicle
Strong coaching and motivational skills.
Knowledge of barriers to employment.
Excellent interpersonal and communication skills.
Ability to manage a caseload of participants.
What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!
Find out more
Job Description
Find out more about working with Itec
Our Employee Ownership
Got Questions? Contact Us
Diddordeb darllen yn y Gymraeg?
Disgrifiad Swydd
Hysbyseb Swydd
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.