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Operations Assistant

Job details
Posting date: 30 April 2026
Salary: £12.00 to £13.00 per hour
Additional salary information: £12.71 per hour
Hours: Full time
Closing date: 28 May 2026
Location: Cheshire, WA6 6PA
Company: FOREST HOLIDAYS LIMITED
Job type: Permanent
Job reference: ORG5843-AM1562589FroOA

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Summary

Join us where ancient woodland meets open skies at Delamere Forest


Location: Delamere (Cheshire)
Salary: £12.71 per hour
Working Hours: Full-time, 40 hours.
Days of Work: Average of 5 days per week - Working a rolling rota with alternate weekends off, 1 short week (32hrs) / 1 long week (48hrs).


We have an exciting opportunity for a Operations Assistant to join our lovely team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests.

Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.



About the Operations Assistant Role:

As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.

Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique Forest Holidays experience.

You’ll take a hands-on approach to a variety of operational tasks, ensuring everything is safe, functional, and ready for guests to enjoy from the moment they arrive.



Your Responsibilities:


➡️ Ensuring hot tubs are in perfect working order every day for our guests.
➡️ Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
➡️ Paying attention to the little details and delivering daily tasks in a timely and competent manner.
➡️ Taking pride in delivering exceptional customer service.
➡️ Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin




What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.

We’re looking for someone with:


✅ A positive, can-do attitude and a strong work ethic.
✅ The ability to work well in a team and communicate effectively with colleagues.
✅ Great attention to detail, ensuring high cleanliness standards are met.
✅ Some previous experience in a similar role.
✅ A willingness to work outdoors in a natural setting, whatever the weather.
✅ A full clean UK driving license.




Who Are Forest Holidays?

Our business has been recognised as a force for good.

Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.



Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:


✈️ Generous holiday allowance - Take the time you need to recharge
Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
Long service awards and company events - Celebrate success with your team
Pension scheme - Secure your future with our company pension
One full paid day to volunteer - Give back to a cause you care about
Subsidised meals - Discounted food when working on location
❤️‍ Health cash plan & life assurance - Covered by the company to keep you protected
Wellbeing events & activities - Focus on your mental and physical wellness
Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
️ Hundreds of discounts - Save on top brands across the UK


Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

Pay Rates for Aged 16 and 17:

16 years: £8.00 per hour
17 years: £10.85 per hour


Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

 Click ‘Apply’ now  to start your journey with us at Delamere Forest. Don’t miss out on this fantastic opportunity!

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