Overseas Visitor and Income Officer
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £25,760.00 to £27,476.00 per year |
| Additional salary information: | £25760.00 - £27476.00 a year |
| Hours: | Full time |
| Closing date: | 07 May 2026 |
| Location: | Portsmouth, PO6 3LY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C8192-26-0224 |
Summary
Job Purpose: To assist in the identification of Overseas Visitors to Portsmouth Hospitals Trust to recover funds from insured/self-funding foreign visitors, or through patients visiting the Trust from countries with which the United Kingdom has a bilateral health agreement with. To arrange face-to-face interviews with patients who have been identified as potential overseas visitors to substantiate the validity of patients claim to free treatment and to obtain supporting documentary evidence by interviewing patients and their relatives. To analyse and validate the documents provided from these interviews and to assess whether there is potential NHS fraud. To enter the correct coding for these patients once interviewed, to ensure that the hospital system (PAS) is updated correctly to obtain the maximum financial benefit for the Trust either through Payment by Results, or from the bilateral health agreements or from the travel insurance companies or from the patient themselves, if self-funding. The interviews and assessment of this documentation must be handled in a politically correct manner to avoid any jeopardy of discrimination. Where appropriate to obtain signature and countersigning of Overseas Patient contracts Where appropriate to obtain credit card details and to help take a deposit for patient fees for treatment. To plan and organise interviews for elective patients to the Trust who could be potential Overseas Visitor patients. To keep accurate records on all overseas patients interviewed throughout the Trust and associated sites. To ensure that accurate details are obtained from overseas patients regarding funding, either medical insurance, sponsorship or personal funding, to eliminate any delay in payment or long-term debt to the Trust. We will be able to provide you with full training on appointment. Key Working Relationships: Internal Working Relationships: NHS Overseas Visitors Supervisor/ Credit Controller NHS Patients Consultants Secretaries Finance Department Legal Department External Working Relationships: UK Border Agency Department of Health Department of Work and Pensions General Public Insurance Companies (Domestic & International) Embassies Patients Relatives Solicitors' firms County Courts For further details please refer to enclosed job description.