Deputy Practice Manager
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 14 May 2026 |
| Location: | Newcastle Upon Tyne, NE4 9XD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0865-26-0001 |
Summary
Line management of the reception, secretarial and administration staff Dealing with any escalated patient or reception queries Production of agreed rotas Conducting staff appraisals for the reception team, recording sickness, approving and recording annual leave of reception/admin teams Ensuring the rotas are uploaded to the clinical system Ensure that tasks on the clinical system are dealt with efficiently and within a timely manner Monitoring of appointment availability and altering the clinical system to ensure capacity meets demand Resolve problems/complaints with staff and patients and escalate to the Practice Manager as and when appropriate Responsible for completion of the monthly PPA immunisation claims Responsible for in house recall system Responsible for summarising of records Responsible for managing GPR/F2/Students Lead on improvement Lead on IT/Digital services Information Governance Lead