Service Coordinator
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £30,000.00 per year |
| Hours: | Full time |
| Closing date: | 07 May 2026 |
| Location: | Glasgow, Glasgow, g2 6hq |
| Remote working: | On-site only |
| Company: | Search Consultancy LTD |
| Job type: | Permanent |
| Job reference: | Req/681402_1777559398 |
Summary
Service Coordinator - Glasgow
Location: Glasgow
Hours: Monday-Thursday 08:00-16:30 | Friday 08:00-15:30
About the Role
I am currently representing a client who is looking to appoint a highly organised and proactive Service Coordinator to join their busy and fast-paced operations team in Glasgow.
This is a key role within the business, responsible for coordinating service activity, scheduling work, and acting as the main link between customers, engineers, and internal departments to ensure smooth day-to-day operations.
It is important that the successful candidate brings a bubbly, positive and approachable personality, as this role involves regular interaction with customers and internal teams, and plays a key part in maintaining strong working relationships across the business.
Key Responsibilities
- Schedule and coordinate service jobs for engineers and operational teams
- Manage incoming service requests via phone and email
- Act as the main point of contact for customers regarding service updates
- Prioritise and allocate workloads based on urgency and availability
- Maintain accurate records of service activities and job progress
- Liaise with internal departments to ensure smooth workflow and resolution of issues
- Update internal systems with job notes, scheduling changes, and completion status
- Ensure all service work is delivered in line with agreed SLAs and standards
- Provide general administrative support to the service team
About You
The client is looking for someone who is:
- Highly organised with strong attention to detail
- Confident and bubbly in personality, able to build rapport easily
- Friendly, approachable, and customer-focused
- Able to manage multiple priorities in a fast-paced environment
- Proactive and solutions-focused
- Reliable with a strong sense of responsibility
- Experienced in administration, coordination, scheduling, or customer service
Experience in a service coordination, scheduling, or operations role would be beneficial, but not essential for the right candidate.
What the Client Offers
- Stable weekday working pattern with early Friday finish
- Supportive and collaborative working environment
- Opportunity to work closely with both customers and operational teams
- Career development and progression opportunities
- Training and ongoing support within the role
- Competitive salary and benefits package
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.