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Business Support Officer
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 31 May 2026 |
| Location: | Norwich, NR8 6JR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2855-26-0012 |
Summary
Main Duties and Responsibilities Executive and Senior Management Support Provide proactive PA and administrative support to the business manager and wider senior management team as required Coordinate diaries meetings and appointments including preparation of agendas papers and action logs Take accurate meeting notes and ensure actions are recorded tracked and followed up Draft correspondence briefings reports and presentations as requested Act as a point of contact for internal and external stakeholders in relation to assigned workstreams Governance Compliance and Quality Support Support the preparation and organisation of governance compliance and audit documentation such as policies CQC evidence and internal audits Maintain document registers review schedules and version control Collate evidence packs and supporting documentation under direction Ensure records are maintained securely and in line with information governance and data protection requirements Digital and Service Improvement Support Provide practical support to digital and service improvement initiatives across the practices Assist with drafting staff and patient communications guidance notes and standard operating procedures Collect screenshots usage data and supporting evidence for digital systems and projects Create and manage Microsoft Forms and Microsoft Sway for internal non patient data collection Support simple task automation and workflow improvements using Microsoft power platform tools under guidance Maintain project trackers logs and action plans to support delivery Finance and Operational Administration Process invoices maintain invoice logs and support timely submission for payment Liaise with suppliers and contractors regarding routine administrative queries Assist with collation of information for financial reporting enhanced services and audits as directed Maintain organised electronic filing systems to support operational efficiency The role does not include financial sign off or budget responsibility General Duties Work flexibly across both practice sites as required Maintain strict confidentiality at all times Contribute positively to a culture of continuous improvement professionalism and teamwork Undertake any other duties appropriate to the role as agreed with the Business ManagerPlease see the attached full Job Description.