Account Support
| Posting date: | 30 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | HD8 0QS |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 94171 |
Summary
Join Mitie - the future of high performing places.ROLE: Planning Coordinator/Account SupportHOURS: 40 hours per weekLOCATION: Highburton, West Yorkshire, HD8 0QS
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Scheduling & Reporting Coordinator who will play a key role in arranging site appointments, coordinating with internal teams and ensuring client reports are delivered accurately and on time.
Role Responsibilities:
-Schedule site appointments with site managers, client contacts or residents via phone, email, portals and other client‑specific processes.
-Proactively review upcoming programmes and coordinate site visits to meet agreed timelines.
-Liaise with surveyors, laboratories and internal teams to ensure works are completed within required timeframes.
-Maintain accurate data and records using spreadsheets, online portals and in‑house systems.
-Monitor client KPIs, manage programmes and promptly respond to or escalate client queries as required.
Required Qualifications:Applicants must meet the below defined requirements for the role.
-Strong IT skills, including Excel, Outlook, Word and database systems.
-Excellent organisational, administration and communication skills, with the ability to work calmly under pressure.
-A proactive, reliable approach with strong attention to detail and a customer‑focused mindset.
There's a place for you at Mitie, join us today!
We are an accredited Real Living Wage Employer. This means every role at Mitie is paid at or above the independently calculated Real Living Wage, reflecting our commitment to fair pay and responsible employment.
#MISCH #MISCM
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Scheduling & Reporting Coordinator who will play a key role in arranging site appointments, coordinating with internal teams and ensuring client reports are delivered accurately and on time.
Role Responsibilities:
-Schedule site appointments with site managers, client contacts or residents via phone, email, portals and other client‑specific processes.
-Proactively review upcoming programmes and coordinate site visits to meet agreed timelines.
-Liaise with surveyors, laboratories and internal teams to ensure works are completed within required timeframes.
-Maintain accurate data and records using spreadsheets, online portals and in‑house systems.
-Monitor client KPIs, manage programmes and promptly respond to or escalate client queries as required.
Required Qualifications:Applicants must meet the below defined requirements for the role.
-Strong IT skills, including Excel, Outlook, Word and database systems.
-Excellent organisational, administration and communication skills, with the ability to work calmly under pressure.
-A proactive, reliable approach with strong attention to detail and a customer‑focused mindset.
There's a place for you at Mitie, join us today!
We are an accredited Real Living Wage Employer. This means every role at Mitie is paid at or above the independently calculated Real Living Wage, reflecting our commitment to fair pay and responsible employment.
#MISCH #MISCM