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Retail Supervisor

Job details
Posting date: 30 April 2026
Salary: £13.46 per hour
Additional salary information: Competitive
Hours: Full time
Closing date: 14 May 2026
Location: Portsmouth, PO1 3HH
Company: Sodexo Ltd
Job type: Permanent
Job reference: SDX/TP/1964195/156893

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Summary

  • 35 hours per week

  • Monday to Friday. Shifts scheduled between the hours of 6:30am and 4:00pm on a Rota basis. However, flexibility may be required to cover evening and weekend working to meet business needs

  • £13.46 per hour

  • 10% discount on Costcutter shop on site

  • Free car parking

  • Reduced cost use of gym on site

  • Subsidised food available on site

  • Access to Historic Dockyard at FMSP Portsmouth

  • Families Day and other special events on site

  • Sodexo rewards and benefits

  • Discounts at Sodexo partner brands

  • You must a Full UK Driving Licence and be over 25 with two years of driving experience (due to insurance requirements)

  • Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position

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Job Description:

Retail Supervisor - Sodexo – HM Naval Base, Portsmouth PO1 3HH

Based at the Home of the Royal Navy Fleet, this is a fantastic opportunity to join a Global Organisation with over 430,000 staff worldwide, as a Retail Supervisor.

You'll play an integral role in supporting the running of 3 dynamic convenience stores on site, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.

What you’ll do:

  • Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
  • Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
  • Supervise daily operations, manage team activities, including training.
  • Be the go-to person for customer queries and support.
  • Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
  • Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
  • Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
  • Confidently verify IDs for restricted items, ensuring compliance with store policies.
  • Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven)

What you bring:

  • Previous supervisory experience in retail or customer service, with a proven ability to support a team (Desirable).
  • Previous experience of working in catering/retail operational role
  • A hands-on approach and passion for delivering an outstanding customer experience.
  • Ability to take the reins when the retail manager is away, showing initiative and confidence.
  • Strong team-building skills, fostering a positive and collaborative environment.
  • Experience with store openings and closures, and familiarity with key-holder responsibilities.
  • A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
  • You must a Full UK Driving Licence and be over 25 with two years of driving experience (due to insurance requirements)
  • Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position

What we offer:

  • On-the-job training with experienced professionals
  • Fully funded apprenticeship qualifications
  • Career development opportunities within Sodexo
  • A friendly and supportive work environment
  • Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
  • Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
  • Career Growth – Apprenticeships, learning tools, and development opportunities.
  • Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

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