Hard Services Engineering Manager
| Posting date: | 30 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | RH10 9HA |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 94581 |
Summary
Join Mitie - the future of high performing places.
Role: Hard Services Engineering ManagerHours: 40 hours a weekLocation: Crawley
At Mitie, our people are our greatest strength. We're looking for a Hard Services Engineering Manager to lead hard service disciplines on site, ensuring full statutory compliance and delivering high‑quality FM services to the Thales client.
Job Overview
-Ensure full statutory, mandatory, and contractual compliance
-Lead all hard service disciplines across site
-Support the FM team to deliver high‑quality services to clients and customers
-Strengthen stakeholder relationships and provide FM resilience
-Optimise systems and processes to improve efficiency and reduce energy use
-Develop understanding of contract commercial and delivery frameworks
-Manage PPM and reactive works to meet SLAs and KPIs
-Line manage engineering teams to maximise productivity
-Drive 100% PDA usage through training, auditing, and compliance
-Maintain engineer training matrix and support development and mentoring
-Manage subcontractors in line with contractual requirements
Role Responsibilities:
-Manage additional works, including scope agreement, quotations, and delivery
-Review subcontractor RAMS, issue permits, and ensure compliance
-Ensure certification is uploaded to Maximo, SharePoint, and site records
-Proactively engage clients and key stakeholders to maximise satisfaction
-Ensure all works follow Mitie Safe Systems of Work and H&S policies
-Assist with monthly reporting and FM initiatives
-Promote the One Team ethos across service lines
-Lead health & safety ownership, reviews, huddles, and audits
-Enhance service delivery through cross‑functional teamwork
-Build a proactive, customer‑focused hard services delivery model
-Challenge supplier quotations and lead energy‑saving initiatives
-Support quarterly energy performance reviews
-Attend and represent Mitie at client meetings when required
-Escalate technical issues to the Hard Services and Energy Lead
Required Qualifications:
-Experience in M&E environments
-Knowledge of mechanical, electrical, and specialist systems
-Experience managing multi‑skilled engineering teams
-Mechanical Engineering qualification
-Water management experience (desirable)
-Strong customer focus and communication skills
-Health & Safety knowledge (IOSH Working Safely)
-Full, clean driving licence and ability to work at heights
-Organised, flexible, and able to manage administrative tasks
-Reliable, professional, and able to work independently or as part of a team
There's a place for you at Mitie, join us today!
Role: Hard Services Engineering ManagerHours: 40 hours a weekLocation: Crawley
At Mitie, our people are our greatest strength. We're looking for a Hard Services Engineering Manager to lead hard service disciplines on site, ensuring full statutory compliance and delivering high‑quality FM services to the Thales client.
Job Overview
-Ensure full statutory, mandatory, and contractual compliance
-Lead all hard service disciplines across site
-Support the FM team to deliver high‑quality services to clients and customers
-Strengthen stakeholder relationships and provide FM resilience
-Optimise systems and processes to improve efficiency and reduce energy use
-Develop understanding of contract commercial and delivery frameworks
-Manage PPM and reactive works to meet SLAs and KPIs
-Line manage engineering teams to maximise productivity
-Drive 100% PDA usage through training, auditing, and compliance
-Maintain engineer training matrix and support development and mentoring
-Manage subcontractors in line with contractual requirements
Role Responsibilities:
-Manage additional works, including scope agreement, quotations, and delivery
-Review subcontractor RAMS, issue permits, and ensure compliance
-Ensure certification is uploaded to Maximo, SharePoint, and site records
-Proactively engage clients and key stakeholders to maximise satisfaction
-Ensure all works follow Mitie Safe Systems of Work and H&S policies
-Assist with monthly reporting and FM initiatives
-Promote the One Team ethos across service lines
-Lead health & safety ownership, reviews, huddles, and audits
-Enhance service delivery through cross‑functional teamwork
-Build a proactive, customer‑focused hard services delivery model
-Challenge supplier quotations and lead energy‑saving initiatives
-Support quarterly energy performance reviews
-Attend and represent Mitie at client meetings when required
-Escalate technical issues to the Hard Services and Energy Lead
Required Qualifications:
-Experience in M&E environments
-Knowledge of mechanical, electrical, and specialist systems
-Experience managing multi‑skilled engineering teams
-Mechanical Engineering qualification
-Water management experience (desirable)
-Strong customer focus and communication skills
-Health & Safety knowledge (IOSH Working Safely)
-Full, clean driving licence and ability to work at heights
-Organised, flexible, and able to manage administrative tasks
-Reliable, professional, and able to work independently or as part of a team
There's a place for you at Mitie, join us today!