Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £36,057 per year |
| Additional salary information: | RRA - Recruitment and Retention Allowance (Per Annum) £ 3000 |
| Hours: | Full time |
| Closing date: | 11 May 2026 |
| Location: | Normanton, West Yorkshire |
| Remote working: | On-site only |
| Company: | National Crime Agency |
| Job type: | Permanent |
| Job reference: | 876 |
Summary
The CSERB is a critical national intelligence function supporting the Agency’s fight against online Child Sexual Abuse (CSA), acting as the gateway for online CSA reporting. Referrals are received from well-known electronic service providers (ESPs) such as TikTok, Facebook, Dropbox and YouTube via the National Centre for Missing and Exploited Children (NCMEC).
The CSERB has been designated the UK reporting body under the new Online Safety Act. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency’s response to tackling online CSA and coordinating UK law enforcement’s response to safeguarding victims and pursuing offenders. The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA in support of our mission to protect the public from serious and organised crime. As a proactive intelligence function the CSERB assesses online CSA reports to determine offences committed, identify risk factors and pursue serious child sex offenders. The CSERB works closely with the National Targeting Centre (NTC), Tasking and NCA Investigations Team to identify the highest harm targets that require an Agency response. Acting as the UK’s central coordination of NCMEC reports the CSERB also works closely with Forces to help protect children from sexual abuse and bring child sex offenders to account.
The role necessitates that on a regular basis you will view reports and assess whether the material (this includes images, media and chat) constitutes a criminal offence. Your task will be to identify the location of the child or subjects, utilising a variety of intelligence development techniques and working within relevant legislation.
The National Crime Agency (NCA) leads the UK’S fight against Serious and Organised Crime, protecting the public from the most dangerous criminals. We are committed to attracting new talent to our Team by recruiting trainees into the Agency and developing them through the intelligence pathway.
The role of an NCA CSERB officer requires no prior law enforcement experience. All successful candidates begin with the six-week CSERB Training Programme, which provides the foundational skills and knowledge required for the role.
Following this, officers may be required to join an additional Officer Development Programme (ODP) enabling them to work towards Intelligence Professionalisation Programme (IPP) accreditation. The ODP is a structured, two-year training programme, during which officers must evidence competence across a broad range of intelligence capabilities. This programme supports professional development, ensures consistent standards and prepares officers for effective intelligence work within the NCA.
During this process, comprising of formal classroom-based learning, self-directed tasks, workplace development and experiential activities you will assimilate and evidence practical, legal and professional knowledge and competence in all facets of criminal investigation and intelligence.
The National Crime Agency has high expectations – around developed competency levels and behaviour. During the programme you will receive comprehensive training into the legislation that the Agency works under. You will be required to successfully pass two exams where this knowledge will be tested. You will be given two chances to pass these exams and reasonable adjustments will be implemented where necessary. If you are unsuccessful then you will not be able to continue on the trainee programme.
Failure to complete the additional ODP programme will result in failure to achieve IPP accreditation and may result in being redeployed into an alternative role.
The CSERB has been designated the UK reporting body under the new Online Safety Act. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency’s response to tackling online CSA and coordinating UK law enforcement’s response to safeguarding victims and pursuing offenders. The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA in support of our mission to protect the public from serious and organised crime. As a proactive intelligence function the CSERB assesses online CSA reports to determine offences committed, identify risk factors and pursue serious child sex offenders. The CSERB works closely with the National Targeting Centre (NTC), Tasking and NCA Investigations Team to identify the highest harm targets that require an Agency response. Acting as the UK’s central coordination of NCMEC reports the CSERB also works closely with Forces to help protect children from sexual abuse and bring child sex offenders to account.
The role necessitates that on a regular basis you will view reports and assess whether the material (this includes images, media and chat) constitutes a criminal offence. Your task will be to identify the location of the child or subjects, utilising a variety of intelligence development techniques and working within relevant legislation.
The National Crime Agency (NCA) leads the UK’S fight against Serious and Organised Crime, protecting the public from the most dangerous criminals. We are committed to attracting new talent to our Team by recruiting trainees into the Agency and developing them through the intelligence pathway.
The role of an NCA CSERB officer requires no prior law enforcement experience. All successful candidates begin with the six-week CSERB Training Programme, which provides the foundational skills and knowledge required for the role.
Following this, officers may be required to join an additional Officer Development Programme (ODP) enabling them to work towards Intelligence Professionalisation Programme (IPP) accreditation. The ODP is a structured, two-year training programme, during which officers must evidence competence across a broad range of intelligence capabilities. This programme supports professional development, ensures consistent standards and prepares officers for effective intelligence work within the NCA.
During this process, comprising of formal classroom-based learning, self-directed tasks, workplace development and experiential activities you will assimilate and evidence practical, legal and professional knowledge and competence in all facets of criminal investigation and intelligence.
The National Crime Agency has high expectations – around developed competency levels and behaviour. During the programme you will receive comprehensive training into the legislation that the Agency works under. You will be required to successfully pass two exams where this knowledge will be tested. You will be given two chances to pass these exams and reasonable adjustments will be implemented where necessary. If you are unsuccessful then you will not be able to continue on the trainee programme.
Failure to complete the additional ODP programme will result in failure to achieve IPP accreditation and may result in being redeployed into an alternative role.
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