Senior Support Worker - Tyne House
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £30,179 to £32,275 per year |
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | NE2 3BB |
| Remote working: | On-site only |
| Company: | Percy Hedley Foundation |
| Job type: | Permanent |
| Job reference: |
Summary
Who Are We?
The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond.
We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.
The Role
We are looking for an dedicated Senior Support Worker to join our team, who can motivate, inspire, lead and has the resilience to deal with whatever life throws at the team on a daily basis. You will have knowledge and experience of working within an adult residential service and an understanding of CQC.
Above all we want someone that shares our values including:
a commitment to quality and being the best we can
providing excellent care and support to the people who live within Tyne House
showing dignity and respect to all individuals
work well as part of our team, with the ability to lead and support the team
Tyne House is a small residential service providing support to 7 individuals. We aim to offer tailored and positive support to individuals wiho have a diagnosis of a learning disability, physical disability and/or and complex health needs within our adapted-for-purpose building, based in Jesmond, Newcastle.
As part of the team at Tyne House you will be supporting the individuals who live here with their ongoing development and daily living. Ensuring each person's needs, wants and wishes are met by following support plans and providing individuals with practical and emotional care enabling further independence and achieving positive outcomes.
Individual's communicate through VOCA's, word boards, print symbols and pictures. Successful candidates will encourage and promote effective communication for all individuals.
You will encourage and support the people who live within Tyne House to carry out all daily household tasks such as shopping, cooking, tidying and washing. Successful candidates will support with administration of medications, effective management of support workers, moving and handling, personal care tasks and supporting the Registered Manager with quality checks and processes. We uphold the values of positive behaviour support, choice, and autonomy for all to lead fulfilling lives, with clear strategies that focus on wellbeing, positive behaviour support and people strategies, all that link directly into the foundation values and promote wellbeing for all who live or work in Tyne House.
Individual's are encouraged to be part of the community and staff support individuals to access social events and activities of their choosing and interests such as the local pub, football matches, holidays, bowling and swimming to name but a few.
It is a high energy and friendly service with an absolute focus on delivering the highest standard of person-centred care. As the newest member of our amazing team you will have a proactive approach and be an excellent communicator. A great sense of humour is an important asset as well as holding a good understanding of positive behaviour support.
You must be fully flexible Monday - Sunday.
Why Work for Us
At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation.
We also offer the following benefits to staff:
31 days holiday, rising to 36 days after 5 years service (includes bank holiday entitlement) (pro-rata for part-time staff)
Loyalty awards starting at 2 years’ service
Access to a rewards scheme designed to save money on shopping
Access to Blue Light Card
Contributory Pension Scheme
Induction and ongoing training
Employee Assistance Programme
Cycle to Work Scheme
Wellbeing support (including occupational health, physio services and counselling services)
Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.
Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.
Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.
As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.
The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond.
We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change.
The Role
We are looking for an dedicated Senior Support Worker to join our team, who can motivate, inspire, lead and has the resilience to deal with whatever life throws at the team on a daily basis. You will have knowledge and experience of working within an adult residential service and an understanding of CQC.
Above all we want someone that shares our values including:
a commitment to quality and being the best we can
providing excellent care and support to the people who live within Tyne House
showing dignity and respect to all individuals
work well as part of our team, with the ability to lead and support the team
Tyne House is a small residential service providing support to 7 individuals. We aim to offer tailored and positive support to individuals wiho have a diagnosis of a learning disability, physical disability and/or and complex health needs within our adapted-for-purpose building, based in Jesmond, Newcastle.
As part of the team at Tyne House you will be supporting the individuals who live here with their ongoing development and daily living. Ensuring each person's needs, wants and wishes are met by following support plans and providing individuals with practical and emotional care enabling further independence and achieving positive outcomes.
Individual's communicate through VOCA's, word boards, print symbols and pictures. Successful candidates will encourage and promote effective communication for all individuals.
You will encourage and support the people who live within Tyne House to carry out all daily household tasks such as shopping, cooking, tidying and washing. Successful candidates will support with administration of medications, effective management of support workers, moving and handling, personal care tasks and supporting the Registered Manager with quality checks and processes. We uphold the values of positive behaviour support, choice, and autonomy for all to lead fulfilling lives, with clear strategies that focus on wellbeing, positive behaviour support and people strategies, all that link directly into the foundation values and promote wellbeing for all who live or work in Tyne House.
Individual's are encouraged to be part of the community and staff support individuals to access social events and activities of their choosing and interests such as the local pub, football matches, holidays, bowling and swimming to name but a few.
It is a high energy and friendly service with an absolute focus on delivering the highest standard of person-centred care. As the newest member of our amazing team you will have a proactive approach and be an excellent communicator. A great sense of humour is an important asset as well as holding a good understanding of positive behaviour support.
You must be fully flexible Monday - Sunday.
Why Work for Us
At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation.
We also offer the following benefits to staff:
31 days holiday, rising to 36 days after 5 years service (includes bank holiday entitlement) (pro-rata for part-time staff)
Loyalty awards starting at 2 years’ service
Access to a rewards scheme designed to save money on shopping
Access to Blue Light Card
Contributory Pension Scheme
Induction and ongoing training
Employee Assistance Programme
Cycle to Work Scheme
Wellbeing support (including occupational health, physio services and counselling services)
Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.
Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.
Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.
As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.