Food and Beverage Administrator
| Posting date: | 30 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | Hilton Birmingham Metropole |
| Job type: | Permanent |
| Job reference: | HOT0CEEX |
Summary
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly rate of £13.21
Quarterly Bonus (results based)
Free, healthy and high quality meals when on duty
Grow your Career!
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Free car park
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfast and dinner
Modern and inclusive Team Member’s areas
A Food and Beverage Administrator is responsible for carrying out the daily activities of the office to deliver an excellent food and beverage experience while providing secretarial support, managing the mail, and carrying out filing.
What will I be doing?
As a Food and Beverage Administrator, you will provide administrative and secretarial support to the Food and Beverage team while ensuring all tasks are carried out to the highest standards. Your responsibilities will include:
Supporting and coordinating staff training activities, including maintaining training records, scheduling training sessions, and assisting with onboarding documentation
Carrying out daily Food and Beverage administrative activities in line with Hilton standards, policies, and procedures
Providing secretarial support to the Food and Beverage team
Ensuring all communications—especially those relating to owners, guests, and the Corporate office—are handled promptly and professionally
Managing incoming and outgoing mail
Maintaining adequate office and departmental supplies
Building and maintaining effective internal and external relationships
Carrying out all filing and maintaining accurate and organised records
Complying with all key security mandates
Reporting maintenance issues, hazards, defective materials, or equipment
Maintaining a clean, tidy, and orderly work area
Assisting with special projects related to the Food and Beverage department
What are we looking for?
A Food and Beverage Administrator serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Excellent verbal and written communication skills
Excellent administration and IT skills
Committed to delivering a high level of customer service, both internally and externally
Flexibility to respond to a range of different work situations
Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous administrative experience in a fast-paced environment
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
A WORLD OF REWARDS
Hourly rate of £13.21
Quarterly Bonus (results based)
Free, healthy and high quality meals when on duty
Grow your Career!
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Free car park
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfast and dinner
Modern and inclusive Team Member’s areas
A Food and Beverage Administrator is responsible for carrying out the daily activities of the office to deliver an excellent food and beverage experience while providing secretarial support, managing the mail, and carrying out filing.
What will I be doing?
As a Food and Beverage Administrator, you will provide administrative and secretarial support to the Food and Beverage team while ensuring all tasks are carried out to the highest standards. Your responsibilities will include:
Supporting and coordinating staff training activities, including maintaining training records, scheduling training sessions, and assisting with onboarding documentation
Carrying out daily Food and Beverage administrative activities in line with Hilton standards, policies, and procedures
Providing secretarial support to the Food and Beverage team
Ensuring all communications—especially those relating to owners, guests, and the Corporate office—are handled promptly and professionally
Managing incoming and outgoing mail
Maintaining adequate office and departmental supplies
Building and maintaining effective internal and external relationships
Carrying out all filing and maintaining accurate and organised records
Complying with all key security mandates
Reporting maintenance issues, hazards, defective materials, or equipment
Maintaining a clean, tidy, and orderly work area
Assisting with special projects related to the Food and Beverage department
What are we looking for?
A Food and Beverage Administrator serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Excellent verbal and written communication skills
Excellent administration and IT skills
Committed to delivering a high level of customer service, both internally and externally
Flexibility to respond to a range of different work situations
Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous administrative experience in a fast-paced environment
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company