Menu

Best Start Family Hubs Digital Officer

Job details
Posting date: 29 April 2026
Salary: Not specified
Additional salary information: Competitive
Hours: Full time
Closing date: 29 May 2026
Location: Oldham, OL1 1HD
Company: inploi
Job type: Permanent
Job reference: 75804689

Apply for this job

Summary

Children & Young People

Best Start Family Hubs

Best Start Family Hubs Digital Officer

Ref: 001462

Contract: Fixed Term (2 years)

Salary: £31,537 - £34,434 per annum (Grade 5)

Hours: 36.66 per week

Location: Oldham Council Offices, Spindles Shopping Centre, West Street, Oldham, O1 1HD. Also expected to work from all Oldham Family Hubs sites as required.

Closing Date: Monday 18th May 2026

Interview Date: TBC.


Role Overview:

At Oldham Council, we’re proud of our commitment to giving children the very best start in life, and digital innovation is a key part of how we make that happen. As our new Best Start Family Hubs Digital Officer, you’ll play a vital role in making our services easier to access, more inclusive, and better connected for families across Oldham.


In this role, you’ll bring your digital expertise and creativity together with your passion for helping people. You’ll work closely with parents, carers, young people and practitioners to codesign and develop a digital and virtual offer that truly reflects what families need. From supporting colleagues to use apps like Essential Parent and ANYA, to shaping virtual pathways and promoting digital resources across our communities, you’ll be at the heart of building a service that families can rely on anytime, anywhere.


A day in the life of this role might see you running a training session with Health Visiting teams in the morning, coproducing improvements with Parent Carer Panels at lunchtime, then heading out to a Family Hub event to showcase digital tools that help families feel confident and supported. You’ll work with colleagues right across Children’s Services, championing innovation and making sure our digital offer is accessible, safe and easy to use.


If you're proud of your digital skills, ambitious about improving outcomes for children, and excited to work together with our communities, this is your chance to make a real difference.


Ready to help shape the future of our Best Start Family Hubs? Apply today and join us in giving every child in Oldham the best start in life.


Key Responsibilities:

  • Develop and lead Oldham’s digital and virtual Best Start offer, making support easier for families to access whenever they need it.
  • Work with parents, carers and practitioners to codesign and improve digital pathways that reflect families’ real experiences and needs.
  • Support and train colleagues across Early Help, Health, Early Years, schools and VCSE partners to confidently use digital tools in their everyday practice.
  • Promote digital resources and pathways through community events, communications activity and partnership working, helping ensure families know what’s available.
  • Use data and insight to drive improvements, ensuring digital tools are safe, accessible, secure and effectively embedded across Family Hubs and the wider 019 system.


Key Requirements:

  • You have experience using digital tools and supporting others to use them, and you’re confident explaining information in a clear, accessible way to families and professionals.
  • You enjoy solving problems and working collaboratively, using insight and feedback from parents, carers and practitioners to improve digital pathways and make services easier to access.
  • You can organise your workload effectively, handle competing deadlines and work flexibly across different Family Hub locations as part of Oldham’s Proud, Ambitious and Together culture.

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan: Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

  • Work with a resident focus
  • Support local leaders
  • Committed to the borough
  • Delivery high performance
  • Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package:

At Oldham Council we offer a great benefits package for our employees, which includes the following:

  • 25 days annual leave which increases after 5 and 10-years’ service
  • The option to purchase additional annual leave.
  • An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
  • Discounted gym membership with Oldham Active.
  • Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
  • Salary sacrifice scheme for home and electronics and Cycle to Work.
  • Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
  • Staff recognition and celebration events.
  • Peer support groups

Inclusive Recruitment:

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants

Unfortunately, at this time we are not able to offer sponsorship.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer, someone who has served in the Armed Forces, or you’ve participated in the GM Elevate Programme, and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our Guaranteed Assessment Scheme.

Data and Privacy:

For details of how we use your data please see our privacy notice.

Important Information:

Please note that should a vacancy that has been released for internal or external recruitment be deemed suitable for a current employee at risk of redundancy, it can be pulled back at any point, up to the post being formally offered to a candidate who is not at risk of redundancy.

Right to Work in the UK from 1st July 2021.doc


Supporting Documents

↗ Job Description & Person Specification
↗ Right To Work

Apply for this job