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Retail Parts Advisor Apprenticeship

Job details
Posting date: 29 April 2026
Salary: £8 per hour
Additional salary information: Monday to Friday
Hours: Full time
Closing date: 29 May 2026
Location: Leicester, Midlands, LE4 1JY
Company: Remit Training
Job type: Apprenticeship
Job reference: VAC-17646

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Summary

Initially working towards a Level 2 Customer Service Practitioner Apprenticeship you will learn the key principles, practices and skills that underpin the role. On achievement, you will be given the opportunity to progress to Team Leader to further develop and apply your skills in more complex situations.

This is a great step into starting a career in one of the largest global automotive brands, which has the potential for progression, in multiple areas such as, Parts Process Specialist, Business Development and Group Parts Manager.

The role of a Retail (Parts) Advisor Apprentice
• Building and maintaining relationships with internal and external customers both in person and over the phone
• Developing relationships with other departments
• Preparing orders
• Meeting deadlines
• Stock Control/ Management
• Processing Warranty Claims and Payments
• Identifying Parts
• Business development/ Planning
• Marketing and Visual Merchandising
• Forecasting and Budgeting
• Managing logistics including organizing and arranging deliveries
• Using your creativity, you have the chance to improve the parts process within your dealership
• Full time mentoring from a qualified Parts AdvisorTraining to be Provided

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2
On successful completion, you will receive:
• Level 2 in Customer Service
• Level 1 Functional Skills in English & Maths (if required)

Apprenticeship Duration

13 Months

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