Palliative Medicine Pathway Coordinator (Administrator)
| Posting date: | 29 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,760 - £27,476 pa pro rata |
| Hours: | Part time |
| Closing date: | 29 May 2026 |
| Location: | Derby, DE22 3NE |
| Company: | University Hospitals of Derby and Burton NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7939867/320-CDCS-4048 |
Summary
A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.
An exciting opportunity has arisen within the Palliative Care Team for an administrator.
The post holder will provide an efficient, effective and friendly secretarial service to patients and professionals within the Hospital Palliative Care Team (HPCT) and Community Palliative Care Team (CPCT).
We are looking for an enthusiastic and motivated team player with excellent communication and problem-solving skills. You will require high levels of tact and diplomacy and an ability to deal with queries from patients and professionals in a sensitive manner.
• To act as the point of telephone contact for patients and their relatives/carers who may be distressed and highly anxious.To ensure that all queries are answered sensitivity and in a courteous and professional manner, messages are passed onto relevant team members, and patients are signposted to the most appropriate place.
• To act as a point of contact for professionals, including responding to referrals and phone queries relating to patients on the caseload. To ensure messages are directed to the most appropriate individual, and complex clinical concerns are escalated.
• To process routine and urgent referrals, to ensure that all referrals are responded to in a timely manner.
• Diary management, including reviewing patient appointments and supporting with scheduling support calls.
• Provide adhoc administrative duties to support the service to run effectively and efficiently.
• Liaise effectively with wards and departments within the hospital, as well as external parties including GP and neighbouring Trusts.
• Assisting with the ordering and maintenance of stock.
Closing date of applications: 13 May 2026
Interview date: 27 May 2026
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Impacts of the changes to the UK immigration policy
Learn more about changes to UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa.
Impacts of the changes to the UK immigration policy
Learn more about changes to UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa.
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
This advert closes on Wednesday 13 May 2026
An exciting opportunity has arisen within the Palliative Care Team for an administrator.
The post holder will provide an efficient, effective and friendly secretarial service to patients and professionals within the Hospital Palliative Care Team (HPCT) and Community Palliative Care Team (CPCT).
We are looking for an enthusiastic and motivated team player with excellent communication and problem-solving skills. You will require high levels of tact and diplomacy and an ability to deal with queries from patients and professionals in a sensitive manner.
• To act as the point of telephone contact for patients and their relatives/carers who may be distressed and highly anxious.To ensure that all queries are answered sensitivity and in a courteous and professional manner, messages are passed onto relevant team members, and patients are signposted to the most appropriate place.
• To act as a point of contact for professionals, including responding to referrals and phone queries relating to patients on the caseload. To ensure messages are directed to the most appropriate individual, and complex clinical concerns are escalated.
• To process routine and urgent referrals, to ensure that all referrals are responded to in a timely manner.
• Diary management, including reviewing patient appointments and supporting with scheduling support calls.
• Provide adhoc administrative duties to support the service to run effectively and efficiently.
• Liaise effectively with wards and departments within the hospital, as well as external parties including GP and neighbouring Trusts.
• Assisting with the ordering and maintenance of stock.
Closing date of applications: 13 May 2026
Interview date: 27 May 2026
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Impacts of the changes to the UK immigration policy
Learn more about changes to UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa.
Impacts of the changes to the UK immigration policy
Learn more about changes to UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa.
Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).
This advert closes on Wednesday 13 May 2026