Cancer Support Worker - Lymphoma

Posting date:	29 April 2026
Salary:	£34,186.00 to £37,389.00 per year
Additional salary information:	£34186.00 - £37389.00 a year
Hours:	Full time
Closing date:	13 May 2026
Location:	Chelsea, SW3 6JJ
Company:	NHS Jobs
Job type:	Contract
Job reference:	C9282-26-0390

Summary

For further information on this role, please see the attached detailed Job Description and Person Specification Under the guidance and supervision of a registered practitioner: 1. Coordinate care by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs. To provide general information and support about cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity. Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review. Provide basic telephone advice and refer on or sign-post to other sources of support. Coordinate the necessary assessments, appointments or investigations to fast track people back into the system if required. Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate