Switchboard and Helpdesk Operative
| Posting date: | 29 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 May 2026 |
| Location: | DY1 2HQ |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 94740 |
Summary
We are seeking a Switchboard Operator to join our team. As a Switchboard Operator, you'll be the voice and first point of contact for our valued clients and visitors. With your exceptional communication skills and friendly demeanour, you'll make every caller feel welcomed and important. From routing calls to providing accurate information, you'll be the go-to person for all communication needs.
We want someone who can manage incoming calls effectively, ensuring no one is left waiting on the line. You'll be the master of organisation, keeping track of messages and relaying them promptly to the appropriate parties.
Here's what we're looking for in our ideal candidate: Stellar phone etiquette and strong interpersonal skills; A knack for problem-solving and staying calm under pressure; Exceptional attention to detail and organizational abilities and proficiency in managing multiple phone lines and using switchboard systems
As a valued member of our team, you'll enjoy a supportive work environment, room for growth, and competitive compensation. We believe in recognising and rewarding exceptional talent, so your dedication and hard work won't go unnoticed.
We want someone who can manage incoming calls effectively, ensuring no one is left waiting on the line. You'll be the master of organisation, keeping track of messages and relaying them promptly to the appropriate parties.
Here's what we're looking for in our ideal candidate: Stellar phone etiquette and strong interpersonal skills; A knack for problem-solving and staying calm under pressure; Exceptional attention to detail and organizational abilities and proficiency in managing multiple phone lines and using switchboard systems
As a valued member of our team, you'll enjoy a supportive work environment, room for growth, and competitive compensation. We believe in recognising and rewarding exceptional talent, so your dedication and hard work won't go unnoticed.