Personal Injury Claims Handler
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £30,000 to £33,000 per year |
| Hours: | Full time |
| Closing date: | 28 May 2026 |
| Location: | Newcastle upon Tyne, Tyne-Tees, NE12 8BU |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 59799851 |
Summary
Personal Injury Motor Claims Handler
Location: North Newcastle (Hybrid)
Salary: Up to £33,000 + Benefits + Annual Bonus
IPS is working with a well-established and growing insurer, part of a major global insurance group, currently expanding its UK claims function. They have a strong presence in the motor space and a great reputation for working closely with partners, particularly within the automotive sector. This is a great opportunity to join a business that offers a supportive, structured environment with a genuine focus on development and progression. They’ve also been recognised as an award-winning employer, reflecting their culture and investment in people.
The Role:
You’ll be handling Personal Injury claims within the OIC and MOJ Portal, managing a varied caseload of both low-value and more complex claims. You’ll manage your own caseload from start to finish, covering a range of claims from low-value whiplash through to more complex cases such as fractures and psychological injuries. It’s a true cradle-to-grave role, giving you full ownership across liability, quantum, negotiation and settlement. You’ll be dealing directly with customers and third parties throughout the process, so being confident, organised, and empathetic in your approach is key.
About You:
You’ll have experience handling Personal Injury claims and be comfortable managing your own caseload. You’ll be a strong communicator, well organised, and able to work effectively in a fast-paced environment.
What’s in it for You:
You’ll receive a competitive salary alongside a strong benefits package and an annual bonus. The business offers hybrid working, along with clear progression opportunities as the team continues to grow. If you’re looking to develop your career within a stable, growing insurer that genuinely invests in its people, get in touch to find out more.
Alexander.Ballantine@ipsgroup.co.uk
0121 616 6096 / 07967 701036
Location: North Newcastle (Hybrid)
Salary: Up to £33,000 + Benefits + Annual Bonus
IPS is working with a well-established and growing insurer, part of a major global insurance group, currently expanding its UK claims function. They have a strong presence in the motor space and a great reputation for working closely with partners, particularly within the automotive sector. This is a great opportunity to join a business that offers a supportive, structured environment with a genuine focus on development and progression. They’ve also been recognised as an award-winning employer, reflecting their culture and investment in people.
The Role:
You’ll be handling Personal Injury claims within the OIC and MOJ Portal, managing a varied caseload of both low-value and more complex claims. You’ll manage your own caseload from start to finish, covering a range of claims from low-value whiplash through to more complex cases such as fractures and psychological injuries. It’s a true cradle-to-grave role, giving you full ownership across liability, quantum, negotiation and settlement. You’ll be dealing directly with customers and third parties throughout the process, so being confident, organised, and empathetic in your approach is key.
About You:
You’ll have experience handling Personal Injury claims and be comfortable managing your own caseload. You’ll be a strong communicator, well organised, and able to work effectively in a fast-paced environment.
What’s in it for You:
You’ll receive a competitive salary alongside a strong benefits package and an annual bonus. The business offers hybrid working, along with clear progression opportunities as the team continues to grow. If you’re looking to develop your career within a stable, growing insurer that genuinely invests in its people, get in touch to find out more.
Alexander.Ballantine@ipsgroup.co.uk
0121 616 6096 / 07967 701036
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.