Hospitality Food Host
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £15.24 per hour |
| Hours: | Full time |
| Closing date: | 12 May 2026 |
| Location: | E14 5HP |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 154736 |
Summary
Hospitality Food Host
Location: London, E14 5HP
Hours of work: 40
Working Pattern: Monday - Friday
Contract Type: Permanent
Hourly Rate: £15.24
This role is ideal for someone who enjoys being at the heart of service delivery, bringing food and drink experiences to life through engaging and personable service.
As a Hospitality Assistant, you will interact with customers throughout the day, preparing and delivering high-quality food and beverages while creating memorable experiences.
You will work across a variety of service styles, including barista service, pop-ups, events, and room hosting, taking pride in both the experience you deliver and the standards you uphold.
The Role
Provide outstanding food and beverage service, ensuring a welcoming and engaging customer experience
Prepare, process, and deliver food and drink orders accurately and efficiently
Maintain clean, safe, and well-organised front- and back-of-house areas
Actively engage with customers, anticipating their needs and making informed recommendations
Deliver experiences, not just service - bringing energy, personality, and professionalism to the role
Maintain high standards of quality, acting as a final quality check before service is delivered
Uphold strong health, safety, and hygiene standards at all times
Remain knowledgeable about current offers and hospitality trends
Work collaboratively with colleagues to deliver a “One Team” culture
Support management with audits, inspections, and continuous improvement activities
About You
Previous experience in hospitality, retail, or food and beverage service (premium coffee experience desirable)
Strong customer service and communication skills
Excellent attention to detail and accuracy
Ability to manage time effectively and prioritise tasks
Calm and professional approach under pressure
Confident working both independently and as part of a team
Friendly, approachable, and customer-focused
Motivated, flexible, and committed
Passionate about delivering high-quality service and memorable experiences
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Location: London, E14 5HP
Hours of work: 40
Working Pattern: Monday - Friday
Contract Type: Permanent
Hourly Rate: £15.24
This role is ideal for someone who enjoys being at the heart of service delivery, bringing food and drink experiences to life through engaging and personable service.
As a Hospitality Assistant, you will interact with customers throughout the day, preparing and delivering high-quality food and beverages while creating memorable experiences.
You will work across a variety of service styles, including barista service, pop-ups, events, and room hosting, taking pride in both the experience you deliver and the standards you uphold.
The Role
Provide outstanding food and beverage service, ensuring a welcoming and engaging customer experience
Prepare, process, and deliver food and drink orders accurately and efficiently
Maintain clean, safe, and well-organised front- and back-of-house areas
Actively engage with customers, anticipating their needs and making informed recommendations
Deliver experiences, not just service - bringing energy, personality, and professionalism to the role
Maintain high standards of quality, acting as a final quality check before service is delivered
Uphold strong health, safety, and hygiene standards at all times
Remain knowledgeable about current offers and hospitality trends
Work collaboratively with colleagues to deliver a “One Team” culture
Support management with audits, inspections, and continuous improvement activities
About You
Previous experience in hospitality, retail, or food and beverage service (premium coffee experience desirable)
Strong customer service and communication skills
Excellent attention to detail and accuracy
Ability to manage time effectively and prioritise tasks
Calm and professional approach under pressure
Confident working both independently and as part of a team
Friendly, approachable, and customer-focused
Motivated, flexible, and committed
Passionate about delivering high-quality service and memorable experiences
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.