IT Administration Officer
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £26,840 to £28,434 per year, pro rata |
| Hours: | Full time |
| Closing date: | 12 May 2026 |
| Location: | Maidstone, Kent |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Maidstone Borough Council |
| Job type: | Permanent |
| Job reference: |
Summary
About the Role:
We have an opportunity for an organised and proactive IT Administration Officer to provide high‑quality administrative support to the Council’s ICT Shared Service, which covers Maidstone, Swale and Tunbridge Wells Borough Councils.
The IT Administration Officer will support the IT team across a range of administrative activities, enabling technical teams to focus on service delivery by providing robust administrative and communication support.
This includes updating and maintaining documentation, invoicing and supplier processing, responding to Freedom of Information (FOI) requests, supporting with IT project documentation, organising meetings for senior officers, and producing communications to stakeholders across the Shared Service.
This position is full time, working 37 hours per week on a permanent basis. It is hybrid working, usually with one day a week in the Maidstone office, or this may be flexible to be one of the other offices of the Shared Service.
About You:
The successful applicant will be enthusiastic, organised and have excellent communication skills. You will have experience of working in administration with good IT skills, including working knowledge of Adobe and Excel in particular, as invoice processing forms a large part of the role.
If you are a methodical and organised administrator with good ICT knowledge and a passion for delivering excellent customer service – we’d like to hear from you!
About Us:
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.
We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.
We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.
Our Offer:
A range of benefits including:
Highly flexible hybrid working opportunities
Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
Free parking
Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
Employee Assistance Programme which provides confidential & independent information and access to counsellors
Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
Life Assurance – three times your annual salary (for members of the LGPS)
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
Annual flu vaccine
Cycle to work scheme
Staff benefits discounts on leisure, eating out, holidays and shopping
Excellent learning and career opportunities for committed individuals
A professional fee payment, if required for the role
Selection Process:
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, followed by an interview.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
If you would like to discuss this position, please contact Georgia Harvey, ICT Business Relationship Manager on 01622 602799.
Job Description and Person Specification: https://docs.maidstone.gov.uk/jobs/IT-Admin-Officer-MBC-JDPS-April26.pdf
Interview Date: 28th May 2026
We have an opportunity for an organised and proactive IT Administration Officer to provide high‑quality administrative support to the Council’s ICT Shared Service, which covers Maidstone, Swale and Tunbridge Wells Borough Councils.
The IT Administration Officer will support the IT team across a range of administrative activities, enabling technical teams to focus on service delivery by providing robust administrative and communication support.
This includes updating and maintaining documentation, invoicing and supplier processing, responding to Freedom of Information (FOI) requests, supporting with IT project documentation, organising meetings for senior officers, and producing communications to stakeholders across the Shared Service.
This position is full time, working 37 hours per week on a permanent basis. It is hybrid working, usually with one day a week in the Maidstone office, or this may be flexible to be one of the other offices of the Shared Service.
About You:
The successful applicant will be enthusiastic, organised and have excellent communication skills. You will have experience of working in administration with good IT skills, including working knowledge of Adobe and Excel in particular, as invoice processing forms a large part of the role.
If you are a methodical and organised administrator with good ICT knowledge and a passion for delivering excellent customer service – we’d like to hear from you!
About Us:
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy.
We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.
We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.
Our Offer:
A range of benefits including:
Highly flexible hybrid working opportunities
Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
Free parking
Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
Employee Assistance Programme which provides confidential & independent information and access to counsellors
Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
Life Assurance – three times your annual salary (for members of the LGPS)
Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
Annual flu vaccine
Cycle to work scheme
Staff benefits discounts on leisure, eating out, holidays and shopping
Excellent learning and career opportunities for committed individuals
A professional fee payment, if required for the role
Selection Process:
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, followed by an interview.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.
If you would like to discuss this position, please contact Georgia Harvey, ICT Business Relationship Manager on 01622 602799.
Job Description and Person Specification: https://docs.maidstone.gov.uk/jobs/IT-Admin-Officer-MBC-JDPS-April26.pdf
Interview Date: 28th May 2026
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.