PCN Care Coordinator
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £24,853.00 to £27,504.00 per year |
| Additional salary information: | £24853.00 - £27504.00 a year |
| Hours: | Full time |
| Closing date: | 12 May 2026 |
| Location: | Solihull, B90 3LX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1924-26-0010 |
Summary
The following outlines the main duties of the role. Occasionally, you may be asked to carry out other tasks depending on team needs, workloads, or the availability of social prescribing link workers. 1. Review and process incoming clinical correspondence, including hospital letters, discharge summaries, and outpatient reports 2. Accurately extract relevant clinical information and input (READcode) this into the practices clinical system. 3. Ensure all patient records are updated promptly and in line with practice protocols. 4. Identify and prioritise urgent or clinically significant information and escalate to appropriate clinicians where necessary. 5. Maintain a high level of accuracy and attention to detail when coding and recording data. 6. Apply appropriate clinical codes to support QOF and PCN targets. 7. Monitor and manage workflow tasks within agreed timeframes. 8. Liaise with clinicians and administrative staff to clarify information where required. 9. Ensure compliance with data protection, confidentiality, and information governance standards. 10. Support audits and reporting requirements related to QOF and PCN performance. 11. When needed scan on documents ready for reading. 12. Help patients manage their needs by answering questions and arranging appointments. 13. Help patients prepare for shared decision-making conversations and promote awareness of shared decision-making tools. 14. Provide clear, easy-to-understand information to help patients make informed care choices. 15. Collaborate with other Care Coordinators in the PCN and share best practices. 16. Assist patients in accessing self-management programs, peer support, or health and wellbeing interventions. 17. Where relevant, help patients access personal health budgets. 18. Coordinate patient care across health and social care services, often alongside social prescribing link workers. 19. Support the delivery of enhanced services and other PCN-wide service requirements. 20. Participate in multi-disciplinary team (MDT) meetings within the PCN. 21. Complete all mandatory training and induction programmes. 22. Contribute to quality improvement and clinical governance efforts. 23. Take part in training and service development to grow in your role. 24. Attend annual appraisals and work toward agreed objectives with regular reviews. 25. Support public health campaigns (e.g. flu clinics) by providing advice or direct care. 26. Keep your work area clean, tidy, and well-organised.