Receptionist / Administrator
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 13 May 2026 |
| Location: | Swansea, SA4 3ED |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4836-26-0004 |
Summary
Welcome and assist patients at the reception desk. Respond to and support online and telephone appointment and patient enquiries in a timely and professional manner. Manage prescription requests and processing medication queries in line with practice protocol. Accurately record and update patient records, including new patient registrations and change of address with knowledge of the practice boundary. Support the smooth day-to-day running of the service through effective organisation and teamwork across the 3 sites. Electronically retrieve and file medical records and documents with accuracy. Handling incoming and outgoing correspondence. Maintaining patient and practice confidentiality in line with practice policies and GDPR. Contributing to a positive and supportive team environment.