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Welcome Host

Job details
Posting date: 28 April 2026
Salary: £25,470 per year, pro rata
Hours: Part time
Closing date: 14 May 2026
Location: Edinburgh, Scotland
Remote working: On-site only
Company: Edinburgh Leisure
Job type: Permanent
Job reference: Welcome Host Open Day

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Summary

Salary - £23,895 per annum (pro-rata for part-time, £12.85 per hour)

Hours - Part-time, 12 hours per week

Contract - Permanent

Location - Glenogle Swim Centre


Open Day - Tuesday, 19th of May 2026


Are you passionate about delivering exceptional customer service and thrive in a dynamic, people-focused environment? Join our front-of-house team at Edinburgh Leisure as a Welcome Host, where you’ll be the face of our venues, creating memorable experiences for every customer.



What You’ll Do:

- Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience in every visit.

- Responding to customers’ questions and enquiries in person, over the telephone, and by email in a friendly and efficient manner.

- Preparing and setting up our venues and equipment for events and customer use.

- Keeping everything clean, tidy, safe, and presentable.



What You’ll Bring:

- Exceptional customer service skills with experience in customer-facing roles.

- Vibrant, customer-focused personality with strong communication and listening skills.

- Ability to juggle multiple tasks, stay calm under pressure, and respond quickly to customer needs.

- Ability to connect with diverse people and work independently or in a team.

- Ability to learn and follow all safety standards and procedures. Basic understanding of technology and experience with point-of-sale systems.



What We Offer:

- FREE membership across all our centres with access to fitness classes, gyms, and swimming pools

- Opportunities for training, career growth and development

- Generous holiday allowance (32 days, rising with service up to 40 days)

- Cycle-to-work scheme

- Paid sick leave

- Company pension (with employee contributions matched by the company up to 12%)

- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)



Opportunity available:

- Glenogle Swim Centre - Permanent, Part-time, 12 hours per week (Saturday & Sunday 08:30 - 14:30)


Interviews will be held at Meadowbank Sports Centre on Tuesday, 19th of May 2026. Due to limited spaces available on the day, we will contact successful candidates to reserve a time slot.



We are proud members of the Disability Confident Scheme. We encourage applications from people with disabilities and will offer support with reasonable adjustments where required. We are committed to offering an interview to applicants with disabilities who meet the minimum criteria for the job.

Registered Scottish Charity No: SC027450

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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