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Employee Relations Assistant / Apprentice | Cambridge University Hospitals NHS Foundation Trust

Job details
Posting date: 28 April 2026
Salary: Not specified
Additional salary information: £28,392 - £31,157 p.a. pro rata
Hours: Part time
Closing date: 28 May 2026
Location: Cambridge, CB2 0QQ
Company: Cambridge University Hospitals NHS Foundation Trust
Job type: Permanent
Job reference: 7963500/180-F-CVA723

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Summary


You will provide efficient administrative and advisory support to the Employee Relations Team, acting as a first point of contact for HR enquiries across the Trust. The role supports the delivery of employee relations processes including disciplinary, grievance, dignity at work and sickness absence cases, co-ordinating meetings, preparing documentation, and maintaining accurate records on HR systems. The post holder will deliver a high standard of customer care, handle sensitive matters professionally, and work closely with Managers and Advisors to support effective case management. The role includes studying towards a CIPD‑accredited qualification alongside practical experience in an NHS environment.

The post holder in this role will study and complete the Level 5 People Professional Apprenticeship with CIPD accreditation, with support for study time and development.

Act as a first point of contact for HR queries, delivering a responsive & professional advice service to managers & employees across the Trust
Provide effective admin, co-ordination & project support to the ER Team, ensuring the smooth running of the service
Support ER Managers & Advisors with HR processes
Prepare correspondence & documentation, populating letters from meeting notes & producing case timelines
Co-ordinate meetings, hearings & appeals, (i.e. diary management, room bookings, agenda preparation, minute‑taking)
Maintain accurate, up‑to‑date records on HR systems, (i.e. HR case management system, ESR)
Monitor professional registration compliance, liaising with managers across the Trust as required
Handle confidential information appropriately, including post, case documentation, filing & archiving
Maintain professionalism when dealing with sensitive, complex or emotional situations
Undertake relevant training & study towards a CIPD‑accredited qualification alongside the role

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.



NB: Due to UK apprenticeship funding regulations applicants must have:
• The right to work in the UK.
• Been a UK resident for the last three consecutive years.
• If residing in the UK with a visa, documents that are not be due to expire during the term of the apprenticeship contract.
• EU citizens need to hold pre-settled or settled status or have indefinite leave to remain with also meeting the above criteria.
• Not already achieved a qualification in the same subject matter at an equivalent or higher level.


This advert closes on Wednesday 6 May 2026

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