Clinical Support Worker
| Posting date: | 28 April 2026 |
|---|---|
| Salary: | £25,272 per year, pro rata |
| Hours: | Full time |
| Closing date: | 11 May 2026 |
| Location: | Stoke-On-Trent, Staffordshire |
| Remote working: | On-site only |
| Company: | University Hospitals of North Midlands |
| Job type: | Permanent |
| Job reference: | 205-7926955 |
Summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Ward 230 is a 36 bedded unit specialising in gastroenterology and Hepatology.
The role of the Band 2 Clinical Support Worker post is flexible, and the post holder will, therefore, be required to provide support over a wide range of service/functions. Key to this flexibility is the requirement for staff to work variable hours on a week-by-week basis within agreed limits.
The post holder will be required to work according to a locally agreed Code of Conduct for Clinical Support Workers.
If you feel that you are ready to work in a busy, fast paced environment and provide a high standard of patient care then we look forward to receiving your completed application.
Main duties of the job
• It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment.
• Communicate and report any changes or information relating to the patient to the Registered Nurse.
• Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner.
• To receive patients, visitors and staff in a calm, friendly and efficient manner.
• Exchanges information with patients using reassurance, tact and empathy.
• Overcome barriers to understanding for example patients with physical or mental disabilities.
• The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager.
• For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue.
• All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment.
• The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
• Have a duty to respond and report patient’s condition in a timely manner. This will include judgements involving facts.
• Hold basic keyboard skills.
• Dexterity to undertake nursing care procedures as appropriate.
Ward 230 is a 36 bedded unit specialising in gastroenterology and Hepatology.
The role of the Band 2 Clinical Support Worker post is flexible, and the post holder will, therefore, be required to provide support over a wide range of service/functions. Key to this flexibility is the requirement for staff to work variable hours on a week-by-week basis within agreed limits.
The post holder will be required to work according to a locally agreed Code of Conduct for Clinical Support Workers.
If you feel that you are ready to work in a busy, fast paced environment and provide a high standard of patient care then we look forward to receiving your completed application.
Main duties of the job
• It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment.
• Communicate and report any changes or information relating to the patient to the Registered Nurse.
• Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner.
• To receive patients, visitors and staff in a calm, friendly and efficient manner.
• Exchanges information with patients using reassurance, tact and empathy.
• Overcome barriers to understanding for example patients with physical or mental disabilities.
• The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager.
• For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue.
• All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment.
• The post holder will work towards completion of a vocational qualification in care as agreed in their PDR.
• Have a duty to respond and report patient’s condition in a timely manner. This will include judgements involving facts.
• Hold basic keyboard skills.
• Dexterity to undertake nursing care procedures as appropriate.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.