Receptionist / Booking Clerk | Lancashire Teaching Hospitals NHS Foundation Trust
| Posting date: | 27 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,272 Per annum/Pro rata |
| Hours: | Full time |
| Closing date: | 27 May 2026 |
| Location: | Fulwood, PR2 9HT |
| Company: | Lancashire Teaching Hospital NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 6867789/438-PB2606 |
Summary
Within the Children's Outpatient's department we really value our staff, all staff play an important role in the day to day running of our clinical services making sure that patient care is at the forefront of all we do.
This post will support the Children's Outpatient Clinic located at Royal Preston Hospital working with our booking team and on our main reception.
You will be required to submit evidence of your qualifications for this position. If your qualifications were obtained overseas, please ensure that you acquire a Statement of Comparability from UK ENIC to facilitate a clear understanding of how your qualifications align with UK standards. For further information and to apply, please follow https://www.enic.org.uk/Qualifications/SOC/Default.aspx.
There’s no doubt, in order to make a difference for the patients we serve at Chorley and Preston Hospitals, we need great people providing dedicated support behind the scenes, and the value that your ‘support’ will bring cannot be underestimated. We want you to join us and help us develop, grow and embrace our digital transformation journey.
We rely on our administrative team to support across our division and you will be joining a team that is working hard to transform the way we provide face to face and all other means of patient administrative contact services. As part of the digital transformation, we are constantly looking at innovative ways and ideas to transform administrative tasks moving us forward towards a ‘digital first’ approach. Do you have any creative ideas that can make a difference and have an impact on our vision? We would love to hear them!
We aren’t going to shy away from saying that it’s going to be challenging at times, as well as demanding, but we know this will motivate you and if you can keep your cool and keep things on track when things get chaotic, then you are just what we are looking for.
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
We also offer further development opportunities within the trust.
You will have excellent communication skills and who loves to interact with patients to ensure that our patients receive the best patient experience. We are looking for someone who is eager to learn about the Trust's outpatient appointment booking processes and the systems that support this function, specifically the National Spine, Flex and BI Portal.
Develop and maintain effective working relationships with clinicians, managers and others within the Specialty Business Unit and with trust wide service users.
For more information please see the attached Job Description and Person Specification.
This advert closes on Monday 11 May 2026