Clinical Governance & Compliance Coordinator
| Posting date: | 27 April 2026 |
|---|---|
| Salary: | £29,000.00 to £34,000.00 per year |
| Additional salary information: | £29000.00 - £34000.00 a year |
| Hours: | Full time |
| Closing date: | 11 May 2026 |
| Location: | Ruislip, HA4 8NX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0004-26-0027 |
Summary
Support the team with all administrative tasks associated with quality, governance, risk and compliance. Monitor and maintain the NICE, complaints, incident and serious incident database, ensuring compliance with nationally and locally determined response targets, reporting variance to the team. Support staff and the team with incident, complaint reporting, and investigations as required. Monitor the patient feedback inbox ensuring prompt actions/response to patient and service user feedback. Maintain records of responses and actions from complaints, audits, service reviews and incident investigations. Participate in and monitor audits results carried out across the Confederation: monitoring action plans, and recommendations. Assign relevant mandatory training modules to new starters, monitor compliance, and ensure adherence to training requirements and guidance, including coordination for external training programmes such as Basic Life Support. Support the team in maintaining health and safety standards and regulatory compliance. Maintain and manage the policy spreadsheet ensuring all policies are in date and authors have been informed of renewal dates. Flexibility in approach to managing own workload with the ability to prioritise competing demands. Take and transcribes minutes of formal meetings relating to all departmental meetings as required. Generate reports as required in relation to complaints and incidents. Prepare weekly/monthly reports and any other relevant documents required by the quality team.