Care Navigator / Receptionist
| Posting date: | 27 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 15 May 2026 |
| Location: | Wirral, CH63 9JP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A6009-26-0000 |
Summary
Key Responsibilities Welcoming and supporting patients with warmth, professionalism, and respect Using care navigation protocols to direct patients to the most suitable clinician or service Managing appointment requests, repeat prescriptions, and general enquiries Supporting patients to use digital tools such as online consultations and NHS app services Maintaining accurate records and handling confidential information appropriately Identifying patients who may benefit from additional support such as social prescribing or community services Administration such as handling online consultation requests, scanning etc. using a variety of IT systems